Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Annapolis Hyundai
Edgewater, MD
3,038 Reviews
Annapolis Hyundai feature new and certified preowned Hyundai models as well as a wide selection of dependable preowned vehicles. Our Service & Parts departments are top notch maintaining Hyundai vehicles from Annapolis and Anne Arundel County.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,038 reviews
August 01, 2017
Buying a New Hyundai It was a great experience working w a true professional that was very sincere and I could tell he enjoyed his job. I would hope the dealership takes g It was a great experience working w a true professional that was very sincere and I could tell he enjoyed his job. I would hope the dealership takes good care of him. More
by tamrx7
Verified Customer
August 01, 2017
New car purchase I found the Annapolis Hyundai team to be very professionally and easy to work with. I was moving from a lease to a buy and all my questions were answe I found the Annapolis Hyundai team to be very professionally and easy to work with. I was moving from a lease to a buy and all my questions were answered. They worked to find the car and color I wanted in the local area. There service department was very good with my leased Hyundai over the years. This made me feel completely All and all a pleasurable and comfortable experience with the dealership. Paul Brookman couldn't have done more to help me with purchasing a new car, and Kenny Purtsley worked the numbers to make it happen. More
by mel82nd
Employees Worked With
Service department counter team, Paul Brookman, Kenny Pursley
August 01, 2017
Comfort of purchasing a new vehicle Shawn and Mike work exceptionally well as a team. They were patient, knowledgeable, and caring. I did not feel pressured buying the vehicle. They m Shawn and Mike work exceptionally well as a team. They were patient, knowledgeable, and caring. I did not feel pressured buying the vehicle. They made sure I got what I needed for my vehicle. Because of their friendliness, I felt like I have known them for a long time. More
by feioeve
Employees Worked With
Shawn Ritter, Mike DeSabla
July 25, 2017
Absolutely Despicable Men. Disrespectful to women! Treated me like I was ignorant, spoke with my husband ok. Shady practices. Never disclosed fees. Became very angry the moment Disrespectful to women! Treated me like I was ignorant, spoke with my husband ok. Shady practices. Never disclosed fees. Became very angry the moment they were questioned about it. Called and stopped by several times to clear up the dispute but took my husband coming with me before they assisted me with the situation. More
by milligirl40
July 24, 2017
Best Dealership in Annapolis I recently had a need to replace several vehicles and buy another one for my business. The sales staff at Annapolis Hyundai is exceptional. Shawn Lagu I recently had a need to replace several vehicles and buy another one for my business. The sales staff at Annapolis Hyundai is exceptional. Shawn Laguna, Shawn Olsen and Shawn Ritter all went above and beyond to make sure we were given the best deal and were happy with our purchases. I highly recommend this sales team and this dealership. I will only buy vehicles from Annapolis Hyundai in the future. More
by Cox Crew
July 21, 2017
Professional and respectful We came in to only look but the test ride was excellent and we had no pressure by the salesperson. We felt the trade in value and final deal was very We came in to only look but the test ride was excellent and we had no pressure by the salesperson. We felt the trade in value and final deal was very good. Which resulted in purchasing the Sonata. More
by stephenstdc
July 20, 2017
The Best of the Best I would highly recommend Hyundai of Annapolis if you want the best vehicle for your money. They have excellent customer service and make your experien I would highly recommend Hyundai of Annapolis if you want the best vehicle for your money. They have excellent customer service and make your experience a pleasure. Thanks, Mark Shaffer More
by Gettysburg
July 20, 2017
(55357)(56836) Shawn Lagundo is great! This is my second time purchasing from Annapolis Hyundai and from day one he has been a huge help and has made the car buying Shawn Lagundo is great! This is my second time purchasing from Annapolis Hyundai and from day one he has been a huge help and has made the car buying process such an easy process for me. I HIGHLY recommend Annapolis Hyundai. The entire Annapolis Hyundai team is great! More
by Jaleesa327
July 18, 2017
Too pushy and lost his temper Very pushy. When we said we weren't going to buy that day (we just wanted to get some ideas for numbers because this is the first time I'd be buying a Very pushy. When we said we weren't going to buy that day (we just wanted to get some ideas for numbers because this is the first time I'd be buying a car on my own) the dealer and the manager got very rude and both of them lost their temper. Very unprofessional. I went to bowie Hyundai and decided to buy a new car. Had a better experience at that dealership. More
by Rachel26
Employees Worked With
Shawn Ritter, Paul Brookman
July 17, 2017
Returning customer I was so pleased with the entire process. Paul Brookman has been the person I've worked with 2 times and I feel very comfortable with him I was so pleased with the entire process. Paul Brookman has been the person I've worked with 2 times and I feel very comfortable with him More
by lethahale1
Employees Worked With
Paul Brookman
