Annapolis Hyundai

I'm really sad that Jacob is no longer at the dealership. Service is not as good as it use to be but it's still very good. The biggest complaint is that it's very tough to get someone to answer calls and I Service is not as good as it use to be but it's still very good. The biggest complaint is that it's very tough to get someone to answer calls and I don't get a return call if I leave a message to call me. I also hate that I have to schedule an appointment 2 or more months in advance for regular service. I'm not sure when I will be ready for service. I still drive over 1 hr and over 50 miles to go to them even though there are dealerships closer to where I live. So far I'm happy with the service. More

Annapolis Hyundai and our salesman Mo were great to work with. They made for one of the best car buying experiences I've ever had. with. They made for one of the best car buying experiences I've ever had. More

There was an abundance of cars to choose from. The showroom was very clean and welcoming The showroom was very clean and welcoming More

We have not gotten our second key yet since April when we purchased the vehicle. This is terrible! The vehicle comes with 2 keys. Our seller was quick to as us for our second key. purchased the vehicle. This is terrible! The vehicle comes with 2 keys. Our seller was quick to as us for our second key. More

From start to finish Nate Roberge and Hyundai of Annapolis fulfilled my every request. The process was seamless and expedient. I found a vehicle I love, and Mr. Roberge and the Hyundai team went abo Annapolis fulfilled my every request. The process was seamless and expedient. I found a vehicle I love, and Mr. Roberge and the Hyundai team went above and beyond to assist me even after the purchase of the vehicle Thank you Nate Roberge and Hyundai of Annapolis More

Always efficient service. Waiting room area welcoming. Jacob was my Service Team member since the purchase of my Hyundai. Rachel was my Service Team member and she was grea Waiting room area welcoming. Jacob was my Service Team member since the purchase of my Hyundai. Rachel was my Service Team member and she was great. More

Vehicle went in on time, took a little longer than anticipated but vehicle was clean and in outstanding condition both visibility and running! anticipated but vehicle was clean and in outstanding condition both visibility and running! More

A squeaking issue in my brand new vehicle was reported to Annapolis Hyundai shortly after I purchased it. The management and staff of Annapolis Hyundai were amazing in addressing the issue in a timely, trans Annapolis Hyundai shortly after I purchased it. The management and staff of Annapolis Hyundai were amazing in addressing the issue in a timely, transparent, cordial, professional and satisfactory manners. Special thanks to Mike Mayfield, Kevin, Nick Quinto and Rachel for being approachable, accommodating and forward thinking to resolve the issue. I would recommend Annapolis Hyundai to anyone who is interested to own a Hyundai Vehicle. More

I had to have my car serviced. I was told that it would take 3 weeks, which I understood, and was fine with. However, after 3 going on 4 weeks my car still wasn't examined. Duri I was told that it would take 3 weeks, which I understood, and was fine with. However, after 3 going on 4 weeks my car still wasn't examined. During that time, the check engine information wasn't even examined, so my choices were limited as to what to do about my car. I wasn't even offered a loaner, or rental. I was told in reference to the loaner, "Your car will be examined long before a rental would be available." Cold comfort, that. After nearly a month, I ultimately towed my car to a nearby Jiffy Lube, they did the diagnostic--which took only five minutes (free of charge), and then I had my car towed to, and serviced, with Hyundai of Glen Burnie. I was offered a rental/loaner, and my car was ultimately fixed free of charge due to a recall that could've been diagnosed nearly a month prior. Poor counsel, and poor follow up was, unfortunately, all I got through your Annapolis office. If I was given the option of taking my car to another Hyundai earlier in the process? I certainly would have taken heed of that guidance. I'm in customer service myself, and I genuinely take no "Karen" delight in offering this review. More

Loved the entire process at Hyundai Annapolis and the staff was great! A real pleasure staff was great! A real pleasure More