Annapolis Subaru

They were really patient and walked us through every available option. Great customer service and attention to detail. Helen was super friendly and helped us find the best possible solution available option. Great customer service and attention to detail. Helen was super friendly and helped us find the best possible solution More

Andre was a pleasure to deal with, Great Customer Service! We had a Great Experience, it's such a pleasure to deal with people that are customer oriented! Andre was very patient with us while we wer Service! We had a Great Experience, it's such a pleasure to deal with people that are customer oriented! Andre was very patient with us while we were test driving and was deciding whether or not we wanted to do buy the Yukon. Andre took the time to explain some of the functions, that was nice. We must say that all the folks we spoke to couldn't of been any nicer, and more pleasant! The young lady that called about our tags was very courteous and helpful as well, unfortunately I don't remember her name but Thank you! You had the vehicle cleaned, and filled with gas, nice perk for customers! We recently found out that a very good friend of ours bought a car from you folks years ago and was very well pleased. She commented that everyone was very helpful and courteous too. We were glad to hear that you still have great customer service standards. Thank you! More

We felt special from the time we entered the showroom throughout the sale, financing and demonstration of special features. We love our new car and know that we can call or go in anytime with questions throughout the sale, financing and demonstration of special features. We love our new car and know that we can call or go in anytime with questions or problems should they occur. More

Always great automotive service for my 2017 Outback limited. Pain free purchase, via the internet, for my new vehicle. Pain free establishing the payment plan Wonderful followup support from Beth. limited. Pain free purchase, via the internet, for my new vehicle. Pain free establishing the payment plan Wonderful followup support from Beth. And Ottie Jones helped me obtain the vehicle that I wante. More

Great relaxed atmosphere, great sales person Chuck Celeste. Really personable and friendly GM. Finance man Bob was outstanding. Fair price on my trade. No pressure sale and to the point transaction. I Celeste. Really personable and friendly GM. Finance man Bob was outstanding. Fair price on my trade. No pressure sale and to the point transaction. If you there were and extra star available I would have given them a 6. I'll be returning in the future! More

This is the third Subaru I bought at Annapolis Subaru. It was a pleasure working with Susan and the entire crew! Susan answered all my questions about the vehicle, and was extremely helpful during the whole was a pleasure working with Susan and the entire crew! Susan answered all my questions about the vehicle, and was extremely helpful during the whole process. She had great recommendations for features, and worked out all the different options that I was interested in. She was very helpful, and worked with me to to get a great value for the Ascent I purchased. More

Joe was very knowledgeable, helpful, and friendly. He had several recommendations that were very practical and offered a good value. With his help, the car buying process was smooth and quick. several recommendations that were very practical and offered a good value. With his help, the car buying process was smooth and quick. More

On 5-5- 21 I purchased a new Outback , Andre Gayle was a pleasure to do business with he was very knowledgeable of the vehicle and a very pleasant person . Thanks Arthur Spencer pleasure to do business with he was very knowledgeable of the vehicle and a very pleasant person . Thanks Arthur Spencer More

Helen was wonderful, as was everyone at Annapolis Subaru. The process was smooth and seamless. I highly recommend anyone looking for a new/used car check this place out! The process was smooth and seamless. I highly recommend anyone looking for a new/used car check this place out! More

I came here to test drive a used Mazda CX-5 and ended up testing a couple Subaru Outbacks and fell in love with them right away! The staff at Annapolis Subaru, especially Helen Appel, were incredibly friend testing a couple Subaru Outbacks and fell in love with them right away! The staff at Annapolis Subaru, especially Helen Appel, were incredibly friendly and genuinely cared about finding the right vehicle for ME. I did not feel any pressure at this dealership; everyone was matter-of-fact about costs, conditions and what to expect next. They allowed me to take the model I wanted to a third-party mechanic for an inspection. Overall the car was in great shape but two minor things came up and when I presented the mechanic's findings, Annapolis Subaru swiftly sent the car to their maintenance team (thank you Ryan Crawford!!). I want to give a special shout-out to Helen Appel. I had been to 3 other dealerships along my car buying journey and she was far and away the best sales rep I worked with! She knows her stuff, and she doesn't blow smoke up your a** when she doesn't know the answer -- she finds the right answer for you. She was prepared every step of the way -- preparing documents, making sure the tags and keys were ready before test drives, and even offering to meet off hours to drop off my keys. There are lots of pauses for finance, credit checks, etc., and Helen was so pleasant to chat with during those moments. I expected to walk away with a car, but I'm also walking away with a new friend! Bob Carroll from finance was also a joy to work with. He was friendly, clear and efficient about all of the administrative items and he was very informative and not too pushy about the add-ons (warranty, paint protection, etc.). I can't recommend Annapolis Subaru enough! Cheers! Zack More