Annapolis Subaru

Service beyond expectations! Our First Subie is a 2015 WRX Service (under Doug Wright) has been exemplary. I was concerned when my five month old car had to spend a total of f Our First Subie is a 2015 WRX Service (under Doug Wright) has been exemplary. I was concerned when my five month old car had to spend a total of five weeks at the dealership but Doug went above and beyond to make the experience as painless as possible. Several Check Engine Light episodes, numerous parts, the tireless efforts of the techs at Annapolis, along with regional and SOA involvement, finally found the problem and resolved it. Meanwhile Doug kept me informed, provided a loaner, repainted a scratch on a fender, and even had SOA send me a check for one month's car payment (Doug's idea!!!). Not a penny out of my pocket...it wasn't how I expected my first Subie experience to be but it confirmed, for me, that we had made a good choice with the brand and, more importantly, with the dealer. This is our first Subaru but it will not be our last! More

Excellent experience! I just bought a certified Pre-owned Outback Monday evening November 10th, from Andre Gayle. Andre was extremely informative and friendly as well as I just bought a certified Pre-owned Outback Monday evening November 10th, from Andre Gayle. Andre was extremely informative and friendly as well as being low key - no high pressure just lots of patience with my many, many questions......He truly made my experience a pleasurable one (as we all know buying a car can be very stressful) and, at the end of the day I felt happy and confident that I had made the right choice of car and salesman! More

Excellent customer service- makes car buying easy My husband and I purchased a pre-owned Outback from the Annapolis dealership yesterday. Our car buying experience was easy and we received excellent My husband and I purchased a pre-owned Outback from the Annapolis dealership yesterday. Our car buying experience was easy and we received excellent customer service from both sales (Andre Gayle) and in finance (Billy Sadtler). Andre greeted us and was all about helping us find the right car to suit our family needs. Not pushy at all and had excellent follow up. Definitely would recommend the dealership and specifically ask for Andre in Sales if considering a Subaru! I love our Outback and am really happy with out purchase. More

Love my Subaru Forester! This was an all around great experience. I started out with a test drive and a few weeks later received the car that I ordered. The sales associate, A This was an all around great experience. I started out with a test drive and a few weeks later received the car that I ordered. The sales associate, Andy Kohn, explained all the features & answered all my questions. I was very satisfied with the overall sale. I look forward to many years with my Forester. More

Great place to deal with Wayne and the entire staff at Subaru Annapolis were a pleasure to deal with. They addressed every concern and issue with had with honest answers and i Wayne and the entire staff at Subaru Annapolis were a pleasure to deal with. They addressed every concern and issue with had with honest answers and integrity. Their service department is top notch as well. I highly recommend them. More

Great Sales Staff Wayne Eppard was very helpful in our search for a new vehicle. We test drove a new Outback with our kids' booster seats to make sure there was adequa Wayne Eppard was very helpful in our search for a new vehicle. We test drove a new Outback with our kids' booster seats to make sure there was adequate room for everyone. Wayne answered all of our questions, streamlined the delivery process for us the following week. Kudos to the dealership for having a play area. What a great idea. After picking up the vehicle, the staff also took care of a missing accessory without any issue. Thanks again for the great experience. More

Best Dealership Experience of My Life Colin and Mike worked with me to get me into the car I wanted going above and beyond any customer service I have ever received at any other car dealer Colin and Mike worked with me to get me into the car I wanted going above and beyond any customer service I have ever received at any other car dealership, and I've been to plenty. You can really tell they are there to help and everyone was extremely pleasant and friendly. I would recommend this dealership a thousand times over! More

Trade-IN Success Colin Murphy went above and beyond to get me the vehicle i wanted and help me with my trade -in. This is the second Subaru i bough from him and i high Colin Murphy went above and beyond to get me the vehicle i wanted and help me with my trade -in. This is the second Subaru i bough from him and i highly recommend him. The overall experience was excellent and I highly recommend this dealership and Colin Murphy. More

Car number 4 I brought my very first brand new car from Edward Rucker in 2009!! I love the Outbacks. This is now my fourth Outback I've brought from Ed. I love the I brought my very first brand new car from Edward Rucker in 2009!! I love the Outbacks. This is now my fourth Outback I've brought from Ed. I love the fact he make the process as easy as possible for me as the salesman. He do not pressure me into buying if it was not the one you wanted. Then he would find the one you wanted and I admire that about him. Each time I trade my Outback in for a newer version I upgraded. Outbacks is the car for me and if I decided to purchase another vehicle I will be going back to Ed Rucker even though it's a dealer closer to house. Billy and Mike worked hard to keep me at a decent payment arrangement. I thank every last one of them for a great car buying experience. Ed you are the best:) I even drive out to the Annapolis to get my car serviced on. More

No pressure. Straight talk. Bought a 10 year old 2005 Subaru Forester. We found Ed to be pleasant, helpful, patient, and proactive as we closed the deal. So glad we found Annap Bought a 10 year old 2005 Subaru Forester. We found Ed to be pleasant, helpful, patient, and proactive as we closed the deal. So glad we found Annapolis Subaru. More