Annapolis Subaru

Awesome Experience! I bought my 2016 Subaru Legacy 2.5i Limited from this dealership on 12/21/15. My experience with Ed was easy and familiar. He gave me the best choices I bought my 2016 Subaru Legacy 2.5i Limited from this dealership on 12/21/15. My experience with Ed was easy and familiar. He gave me the best choices on what I needed for an everyday dependable car and worked with me on the pricing. I had a trade in that had negative equity and he worked around that and my wife and I came to the conclusion that what Ed offered us really was the best deal I could have gotten compared to other dealers. Afterwards, in the finance department, we were greeted with another friendly individual that went over our further car protection options. That also was an awesome experience. Billy didn't force us to get anything that we really didn't need and we definitely appreciated that. So if you're reading this and are currently in the market for a dependable long-lasting car as well as a fun and informational car buying experience- Annapolis Subaru is the place to go. Ask for Ed and then Billy if possible; you won't regret it. - Mario S. More

Our third Subaru from Annapolis Subaru It was time to return my 2004 Outback and pick up a new one. I'm sure they would have liked to see me sooner but the car was just too good. Andre Ga It was time to return my 2004 Outback and pick up a new one. I'm sure they would have liked to see me sooner but the car was just too good. Andre Gayle helped me put together the package of options and accessories I wanted. My one request of the Subaru company is to make the choice organization a bit easier. It's daunting to work through the maze of option packaging and not lose some choices or be forced to choose unnecessary ones. Andre was able to clarify all points and we designed the car I wanted. Delivery from the factory was as promised. Emails clarified all I needed for day of purchase. Andre's demonstration of all the car's features was easy to understand and not rushed. He made it clear that he would be available to answer any questions after I drove away. Joe Tyler finalized the the transaction and presented maintenance options in a clear manner without sales pressure. I hope to see them both in another 12 years. More

Best Car Purchase Experience Ever We are thrilled with our new Subaru Forester. Our experience with Ed Rucker was way beyond our expectations. He was very detailed in his explanation We are thrilled with our new Subaru Forester. Our experience with Ed Rucker was way beyond our expectations. He was very detailed in his explanations of every aspect of the car, and when we drove off the lot we knew more about this car than any other we ever owned. Joe Tyler was also very informative on the various service plans. This is our first Subaru, and hopefully not our last. It was a great experience. More

Long Distance Phone Purchase Sales person ANDRE GAYLE was efficient, understand issues I inquired about. When I picked up car he was helpful. car was ready for pick up. Paperwork Sales person ANDRE GAYLE was efficient, understand issues I inquired about. When I picked up car he was helpful. car was ready for pick up. Paperwork did not take very long. More

Great new car purchase I spent almost a month and a half searching for the right car. Finally came in to Annapolis Subaru and started working with Ottie. He was extremely he I spent almost a month and a half searching for the right car. Finally came in to Annapolis Subaru and started working with Ottie. He was extremely helpful, easy going and focused on finding me the right car for my needs. Joe in the finance office was very helpful and knowledgable as well. Ended up getting a 2016 Impreza and I'm extremely happy with my purchase. Overall a great experience! More

Friendly and fast! This dealership made buying a car quick and painless! It took just over 2 hours from the time I walked in the door, until I was leaving in my new car This dealership made buying a car quick and painless! It took just over 2 hours from the time I walked in the door, until I was leaving in my new car. I had initially inquired about the car online and Diane Zimmerman got back to me right away and set up an appointment for me to come take a test drive that evening. Once I arrived at the dealership, I met Dianne and also salesman Kyle Lindsay. After the test drive and negotiations, I worked with Billy Sadtler to do all the paperwork. Everyone I dealt with at this dealership was super friendly. I feel like I got my car for a far price and they also gave me a fair price on my high mileage trade in. In all my car buying years, I've never had a more pleasant experience with a dealership. Not to mention the lightening fast process. I will definitely make the hour drive to this dealership again for my next car and I will recommend that my friends and family do the same. More

Great car, great price, great staff My wife and I drove over from D.C. and couldn't be happier that we did. We bought a 2016 Forseter and walked out of Annapolis Subaru happy and satisf My wife and I drove over from D.C. and couldn't be happier that we did. We bought a 2016 Forseter and walked out of Annapolis Subaru happy and satisfied. Ottie, our salesman, was attentive, informed and friendly. From first contact over the internet to pulling out of the lot with our Forester, we were treated kindly and fairly. Big thanks to Ottie, Joe and the whole staff! We'll be back... More

Professional, friendly and great customer service We drove 2 hours to get to this dealership, because they had the vehicle we were interested in. Shopping for a vehicle is pretty much one of our least We drove 2 hours to get to this dealership, because they had the vehicle we were interested in. Shopping for a vehicle is pretty much one of our least favorite things to do. Not only was the vehicle what we wanted, our salesman was a friendly, no pressure, professional salesman. Wayne Eppard made us feel comfortable from the moment we met him. Negotiated a deal and drove home with our vehicle that evening. 3 hours start to finish...that is a 1st for us and we are very pleased. The rest of the staff and finance manager were equally as friendly and professional. Annapolis Subaru has it going on and we highly recommend this dealership. More

Ottie is the MAN! After finding this Dealership had the car in stock I wanted a 3.6 Subaru Outback I was contacted immediately by Ottie. The whole experience couldn't h After finding this Dealership had the car in stock I wanted a 3.6 Subaru Outback I was contacted immediately by Ottie. The whole experience couldn't have been more pleasant! He was very courteous and paid close attention to our desires in a new vehicle. Unfortunately the weather was bad and we drove an hour the night we went there and arrived close to closing but Ottie continued to assist us in our purchase and even after the purchase stayed late in the evening to go over the extensive features in the car. He was thorough and professional and I would recommend Ottie to everyone looking for a new car. This is my 5th Subaru and of the other dealerships I have worked with, this is by far the best in service and communication. I won't go anywhere in the future. BTW why isn't his name listed below in Sales? I used this dealership for service on my previous vehicles and they were always supreme. More

Great Customer Service / Fast Responses We test-drove a 2014 Subaru Forester Touring and dealt with Wayne Eppard. Wayne was very low-pressure and professional. We took a few days to consid We test-drove a 2014 Subaru Forester Touring and dealt with Wayne Eppard. Wayne was very low-pressure and professional. We took a few days to consider a few choices from several dealers and Wayne responded to all of our emails promptly. Ultimately, we decided on a 2015 Premium, from another dealer, but we were very happy with the experience offered by Annapolis. I would definitely recommend visiting them if you are considering a Subaru. More