Annapolis Subaru

Best Car Buying Experience I went into Annapolis Subaru knowing exactly what I wanted. Wayne Eppard listened carefully and didn't try to talk me out of anything or talk me into I went into Annapolis Subaru knowing exactly what I wanted. Wayne Eppard listened carefully and didn't try to talk me out of anything or talk me into anything that I didn't want even though he did not have my car on the lot. He was able to get my car quickly and it was exactly as promised. When I picked up my car, Wayne was very patient and demonstrated all of the features on my new car. Joe Tyler handled my "check out". He was very nice and even saved me $500 by looking up my Subaru loyalty coupon. Wayne and Joe made this my very best car buying experience, and I've bought quite a few cars. I'm in my sixties! More

Awesome So happy with my new Subaru and my experience at Annapolis Subaru. Working with Billy Sadtler was like working with family. I will purchase all my fut So happy with my new Subaru and my experience at Annapolis Subaru. Working with Billy Sadtler was like working with family. I will purchase all my future vehicles here. More

Blizzard Purchase I went in on Wednesday evening and everyone was friendly. I stated me need to see what would work for me for fit. I am a big guy. I tried out some new I went in on Wednesday evening and everyone was friendly. I stated me need to see what would work for me for fit. I am a big guy. I tried out some new some used and narrowed my search. Kyle was helpful and we drove around in a certified forester. It began to snow as we were out - a taste of the blizzard to come. Friday rolled around and I went back in and tried out the new forester. Again, everyone was extremely friendly. The blizzard was coming and I may have been the only one shopping for a car. Everyone else was preparing to prepare. I made a deposit on a new forester and then arranged for delivery on Monday after the snow. Well, Monday came and I was able to pick up my new ride! The Annapolis Subaru team did a great job in making my new car purchase happen. Thanks! More

Best car buying experience ever! This was, by far, the easiest and best car buying transaction I have been through. Our salesman, Wayne Eppard, was pleasant, knowledgeable, patient an This was, by far, the easiest and best car buying transaction I have been through. Our salesman, Wayne Eppard, was pleasant, knowledgeable, patient and thorough. He found the model I was looking for in a reasonable amount of time and I am super pleased with it. Although I had my own financing, Joe Tyler, in the finance dept. was pleasant and not pushy. Great folks to deal with, I'd recommend them to anyone (especially some one jaded by previous car buying experiences). More

Beware I'm glad so many had good experiences at Annapolis Subaru. We did buy, but I have to think that another dealer would have been more deserving. I wa I'm glad so many had good experiences at Annapolis Subaru. We did buy, but I have to think that another dealer would have been more deserving. I was disappointed with the very low trade-in offer and the heavy handed pitch for an extended warranty and other extras. My trade in did have a lot of miles, but we were offered scrap value and several thousand less than blue book. i ended up taking the car to CarMax where they simply gave me more than double what Annapolis Subaru offered for the vehicle. The business manager's approach to selling the extras was to tell you how much it is going to cost you to maintain and fix the vehicle. This made me wonder why we would purchase such a unreliable and expensive car. He talked about bad paint and expensive parts that fail. He also demands that you sign a form right then that you are not taking him up on his offer. No thank you! More

Great Experience Buying Car We loved our salesman Ed Rucker. He was friendly, knowledgeable, patient, efficient, etc. We felt no pressure. He found just what we wanted and was We loved our salesman Ed Rucker. He was friendly, knowledgeable, patient, efficient, etc. We felt no pressure. He found just what we wanted and was perfectly clear with its arrival date and with the total cost, which we thought was very fair. Others at the dealership were nice as well. Complete satisfaction. We would recommend salesman and dealership to others. More

I Found My Forester at Annapoilis Subaru I have been shopping for a 2016 Forester for several weeks. I was looking for a particular color that I found on the Annapolis Subaru website. The v I have been shopping for a 2016 Forester for several weeks. I was looking for a particular color that I found on the Annapolis Subaru website. The vehicle was "In Transit" meaning that it was being delivered to the dealership. I contacted Erik and inquired when it would arrive. He said it had arrived, and I went to the dealership to see the car, and I liked what I saw. Erik followed up this morning with the answer to a question I had about key duplication. Erik had already provided the Annapolis Subaru "ePrice" for the Forester, and I found it to be very competitive with the average price that vehicle was being sold for. I took it for a test drive with Erik, and decided that it was the vehicle for me. Erik and I settled down at his desk and we went over some features, and he answered the few questions that I had. Afterwards, we did the credit check, and started the paperwork. After completing the paperwork, Erik introduced me to Billy Sadtler, the Finance Manager. We went to Billy's desk where Billy had the finance paperwork ready for me. He went through each document explaining what it was. We finished the financial paperwork, and he answered my questions. He was very thorough. I would definitely recommend Annapolis Subaru to anyone. Erik and Billy were very conscientious about everything. They both appear to know their stuff. Thank You Erik Wangdahl and Billy Sadtler !!! More

Best Experience Ever! I have purchased many cars, and my experience with Erik Wangdahl and Diane Zimmerman at Annapolis Subaru was the best. Working with Billy Sadtler in I have purchased many cars, and my experience with Erik Wangdahl and Diane Zimmerman at Annapolis Subaru was the best. Working with Billy Sadtler in the Finance Office was easy and there was no pressure. I would recommend them to friends and family who are in the market. More

Great experience! Today we bought our first Subaru at the Annapolis dealership. From beginning to end, it was a great experience. Colin Murphy was a pleasure to deal wi Today we bought our first Subaru at the Annapolis dealership. From beginning to end, it was a great experience. Colin Murphy was a pleasure to deal with, personable, professional, and thorough. We can say the same about Joe Tyler. Everyone we interacted with was courteous and friendly. Colin gave us a tour of the whole facility including the service area. Overall, we highly recommend this dealership and will be using it for our car service. More

Shout out to Kyle Lindsay & Annapolis Subaru! So I'm 24 y.o. and somehow managed to hold on to my first and only car, a 2000 Toyota Celica, for 9 years until Ol Sally's engine finally gave way 7 m So I'm 24 y.o. and somehow managed to hold on to my first and only car, a 2000 Toyota Celica, for 9 years until Ol Sally's engine finally gave way 7 months ago. I had spent the last 6 months researching newer vehicles in hopes of coming across a vehicle as or more reliable than my Celica had been since I bought her at 15 years old...Toyotas are VERY reliable vehicles and I hardly ever had that car in the shop for the entirety of my ownership; so I'll admit I was a little nervous to venture outside of the Toyota family but I'm sure glad I did. After reading a million reviews and searching AutoTrader daily, I decided to take a risk and just purchase a brand new car that would stick by my side for another 15 years or so...I discovered you could build your own model on Subaru's website and I fell in love with the 2016 Subaru Impreza. I was originally going to get the regular 2.0i and customize the amenities to make it my adventure car for less money but instead, I walked out of Annapolis Subaru with my 2016 Subaru Impreza 2.0i Sport Premium in less than 8 weeks of submitting the order to have it custom built. We had visited one other dealership to get an estimate in October (and I won't drop names or locations) but that place and its sales team were uneducated schemers and one big joke...my dad finally beat me to the chase and called Annapolis Subaru where Kyle Lindsay immediately stepped up to the plate and offered to guide us throughout the whole process with the best service possible; and he really meant it! Kyle was very knowledgeable about all Subaru models (and owns one himself) but was especially helpful in giving his personal advice about my particular model since he is into the cars more so than SUVs and definitely convinced me it was wiser to just spring for the Impreza Sport with all the amenities I was looking to add, and because the sport was definitely more fitting with my "must have manual transmission." He was able to immediately show us estimates for different amounts of cash down for both leasing and financing and do a soft pull for approval right then and there, unlike the first dealership who BS'd everything right down to "No we couldn't even get an estimate for ANYTHING until they pulled my credit and ACTUALLY HAD ME APPROVED for something I hadn't even ordered yet." Kyle and the whole Annapolis Subaru team were very laid back but so professional and knowledge about anything and everything asked of them. There was no pressure at all, he was truly there to just guide me into making the best decision for my future baby! The car was supposed to take anywhere from 8-12 weeks to come in...we got a very excited call from Kyle in LESS than 8 weeks saying it had arrived and I could come pick it up at my soonest convenience. He sent emails with little steps to complete just to make the process even smoother and to get me out the door faster...very mindful salesman. However, the thing I most admired about Kyle was that even though he had off work on the only day that I also had off work to come pick it up, he gladly offered to come in on his day off and see to it that he was the one still by my side in the process from start to finish...now that's what I call genuine dedication! Best part was that he brought his little puppy pal, Happy, along to seal the deal since she couldn't stay home alone :) of course we loved Kyle even more at that point since we have a pitbull and Happy happened to be half pitbull, half lab and looked just like our dog...and trust me I was definitely 'happy' myself after seeing my shiny, black-on-black sporty little hatchback parked out front and was soooo thankful Kyle convinced me to go for the Sport. Shout out to Joe for getting me approved so quickly and having hilarious stories to chat about with my rents as I completed my paperwork... they loved everything and everyone there just as much as I did! Even after I had the car home for a few days, Kyle was sure to send an email my way making sure I was 110% satisfied with my purchase and telling me not to hesitate to come to him with any future questions. So you will definitely be seeing me in there every couple of months for my servicing because I wouldn't go anywhere else! I LOVE MY NEW SUBARU! She's already named (Ahem, Suzy) and hands down is totally ready for my cross-country road trip to 25 of the top national park destinations this coming August...with my two kayaks on top of the fixed crossbar and added kayak attachment...not to mention $200 is now going toward supporting those National Parks from Subaru's "Share the Love" event!! :) The Impreza and AWD handles like a champ and is so fun to drive...she even sounds bad a** with every shift! <3 I can't wait for the years of adventures to come and even more loyalty and comfort from this Subaru than I had with my Toyota. Thanks again Annapolis Subaru and thank you Kyle Lindsay for being so awesome! More