Annapolis Subaru

From the first call I placed with Annapolis Subaru with Mr. Edward Rucker I felt their customer support was very extensive. He answered all the questions I had and was very willing to help me in any way po Mr. Edward Rucker I felt their customer support was very extensive. He answered all the questions I had and was very willing to help me in any way possible. Upon the visit to Annapolis Subaru I felt very well taken care of, Mr. Rucker offered any and all amenities he could including letting me use the office phone and internet to obtain information needed for my trades. Mr. Tyler was very helpful with the loan portion of the process and I never once felt "pushed" or pressured to do something I wasn't interested in. Once all the "t's were crossed and i's were dotted" Mr. Rucker then proceeded to go through all the features, functions, break in period and upcoming maintenance of the vehicle so to help me feel as comfortable in the car as possible, he even aided me in the setup of my blue tooth hands free feature! This is the 3rd new car I have purchased in my life and the FIRST time anyone has ever done anything like that! It was wonderful! The only complaint I would register was the length we were at the dealership, although it could be due to the somewhat complicated nature of my trades (many other people arrived and left before we did). Even though it was a long day spent there i'm glad it took so long, I felt very comfortable with everything that was happening! I am highly satisfied with the experience I had at Annapolis Subaru, The Service Mr. Rucker and Mr. Tyler provided to me and my new Subaru!!!!!!!! More

My wife and I had a fantastic experience at Annapolis Subaru. John Westcott and Ben Pettis were both a pleasure to work with in ordering and delivery of our 2012 Outback. We would highly recommend them Subaru. John Westcott and Ben Pettis were both a pleasure to work with in ordering and delivery of our 2012 Outback. We would highly recommend them to anyone in the market for a new Subaru. More

Great website,easy to navigate. Very prompt in answering my email. ALWAYS available to speak to me. Very friendly. The staff went out of their way to make this a great experience for our daughter's first ca my email. ALWAYS available to speak to me. Very friendly. The staff went out of their way to make this a great experience for our daughter's first car purchase. Thank you Annapolis Subaru. We will be back! More

My experience with delearship was very smooth and seamless. I purchased a preowned vehicle. The professionalism of the staff was impecable. They greeted me very courteously and made me feel welcom seamless. I purchased a preowned vehicle. The professionalism of the staff was impecable. They greeted me very courteously and made me feel welcome immediately. There was no preasure to purchase. They answered all my questions and met all my needs. I purchase a vehicle (BMW, Mercedes, Infiniti, Lexus and etc...)approximately every two years and this was one of the best experiences ever. I would definitely recommend this delearship to anyone. More

Even though I decided to go with a different car, I felt I had to comment on how easy my car shopping at Subaru was. John was a perfect salesman, he showed me all the features of the new Outback, and gave I had to comment on how easy my car shopping at Subaru was. John was a perfect salesman, he showed me all the features of the new Outback, and gave me a lot of things to think about price wise. He was very matter of fact and answered all of my car questions quickly. I really enjoyed my Subaru experience. More

Annapolis Subaru made by a used Subaru Outback a pleasure. Friendly, honest, straight forward. The car was a great car and was reasonably priced. Ask for Ed or Tony if you are buying a new or used c pleasure. Friendly, honest, straight forward. The car was a great car and was reasonably priced. Ask for Ed or Tony if you are buying a new or used car. More

Tony Grant and Bob Rickert where both really helpful. It was nice to see a dealership keep their word, treat us with respect and offer a great deal. was nice to see a dealership keep their word, treat us with respect and offer a great deal. More

Everyone was very nice and accommodating through out the entire process. I would deffinately recommend this dealership to my friends and family. Very nice dealership. entire process. I would deffinately recommend this dealership to my friends and family. Very nice dealership. More

Toni and Dameon were very helpful in the purchase of my '06 Outback, my first real car purchase. I communicated with them via email and it never took more than 5 min to receive a reply to any question that '06 Outback, my first real car purchase. I communicated with them via email and it never took more than 5 min to receive a reply to any question that I asked. The car was detailed before I arrived to look at it and during the test drive, when a radio display wasn't working, they switched it out for me while I filled out paperwork. After looking at used cars from Maryland to Ohio, they made it worth the drive down by giving a good price and were willing to make it work on my student budget. It was also nice that they were able to track down and expedite my title paperwork so that I could register the car in Ohio when I traveled there for an event. The only negative of the experience was that because it was the last day of the month and a Saturday (busy), there was a long wait between when I handed over the check until I signed the final papers and left the dealership. Overall, I would definitely recommend this dealership because I have an awesome car and Toni and Dameon are great. More

I dealt primarily with the internet director and was very satisfied with the enthusiasm, friendliness and communication skills. I enjoyed doing the entire process via email rather than on the phone and very satisfied with the enthusiasm, friendliness and communication skills. I enjoyed doing the entire process via email rather than on the phone and very likely to purchase another vehicle in the future through him. In my first adventure in buying a pre-owned Lexus from a Subaru dealership I felt that I received BETTER service than I did at the certified Lexus dealerships I previously visited, and that says alot about this dealer. Very happy to cooperate and accomodate the busy buyer without being overly pushy and high pressure sales, makes for a happy buyer! More