Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,217 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,217 Reviews of Antwerpen Hyundai Catonsville - Service Center
Sort by
August 16, 2022
Excellent services. Good customer service and friendly environment also better with service time delivery and ofcourse I love your coffee dispenser💪🏼💪🏼💪🏼 Good customer service and friendly environment also better with service time delivery and ofcourse I love your coffee dispenser💪🏼💪🏼💪🏼 More
by OLAUGO1
Verified Customer
August 15, 2022
car was towed to the dealership. I was away on a trip, but Ms. Parks kept my family up to date on the problems and repair. When I returned and the car was ready, I was notified in I was away on a trip, but Ms. Parks kept my family up to date on the problems and repair. When I returned and the car was ready, I was notified in a timely manner. The repair was not charged to me so I was extra happy. !!! More
by MARYANN.CRESWELL
Employees Worked With
Dreanna Parks
August 14, 2022
I dropped my car off at 1030am and was told it would take 2 hrs I called back at 2pm because I haven’t heard anything, he said I told him I need it by 330pm which was a lie. My car wasn’t ready until 430pm 2 hrs I called back at 2pm because I haven’t heard anything, he said I told him I need it by 330pm which was a lie. My car wasn’t ready until 430pm. Horrible timing More
by bparker
Employees Worked With
N/a
August 14, 2022
Very unplease about the job that you guys gave me at the time. With the new cari should have been more time. With the new cari should have been more More
by GLENNWILLIAMS717
August 12, 2022
It is a nice dealership. And the customer service is great. If you need a car. Go there. And the customer service is great. If you need a car. Go there. More
by Crown2018
August 10, 2022
Patrick Landon is an amazing service advisor. I had a great customer service experience and received great repairs to my car. I look forward to coming back. I had a great customer service experience and received great repairs to my car. I look forward to coming back. More
by sarahdoran
Employees Worked With
Patrick Landon
August 10, 2022
We are very pleased with customer service, professional courtesies and atmosphere within the dealership. We looked at 3 different dealers before stopping into your lot. I am glad we did. Sign, sealed, and courtesies and atmosphere within the dealership. We looked at 3 different dealers before stopping into your lot. I am glad we did. Sign, sealed, and delivered our next vehicle. More
by DARNELLW52
Employees Worked With
August 10, 2022
This is a review of my visit to Antwerpen Hyundai of Catonsville on June 14 2022. I brought my Hyundai Santa Fe Sport in for a scheduled 12:00 appt to have ABS recall service performed. Six (6) hours la Catonsville on June 14 2022. I brought my Hyundai Santa Fe Sport in for a scheduled 12:00 appt to have ABS recall service performed. Six (6) hours later, due to service staff incompetence (Patrick), the work was still not yet performed and my keys were misplaced, causing added wasted time at the dealership. I had to set up another appt, which required me taking additional work time off, to have repair done correctly and in a timely manner. Eventually, on the 2nd visit, the situation was made right by Matt Martin (Service Manager) and Rick Poppe (Service Advisor). I am awaiting the coupon for a free tank of gas I was promised for my time by the former Service Manager, Chris Murray, who left the Antwerpen organization. Matt Martin took his place, but was out of the office on my 2nd visit for the birth of his child. More
by davegolf617
Employees Worked With
Patrick Landon, Chris Murray
August 06, 2022
I came in for an oil change. I also viewed and drove a potential new car. I was there for HOURS. I didn’t purchase a new car that day.. but the technicians didn’t top off ny flui I also viewed and drove a potential new car. I was there for HOURS. I didn’t purchase a new car that day.. but the technicians didn’t top off ny fluids OR put air in my tires. Just raggedy. More
by jingum95
Employees Worked With
James Harris
