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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,217 Reviews

1,217 Reviews of Antwerpen Hyundai Catonsville - Service Center

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November 15, 2020

Service department did an exceptional work with my vehicle, was able to answer all the necessary questions I had. Great exceptional service always. Thanks so much More

by Emmanuel Olawuyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Witherspoon
November 14, 2020

Great experience from start to finish. Both Gentleman that helped me very pleasant. Will be returning. Thanks so much for all that you do be safe! More

by nartabass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
November 13, 2020

It was great. Just a little confused where to go and drop my car off when I arrived. Not clearly marked where to drop off. More

by kirstenreggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no clue who helped me , Karon Smith
November 13, 2020

Staff and Tech didn’t wear mask properly while sneezing and coughing. Cleaning staff didn’t wear mask properly. Tech lied about rotating tires. Unprofessional. More

by STACEYEDWARDS7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Larry in Service
November 13, 2020

Car was kept for 6 days, as opposed to the one it was promised. No real explanation as to what the holdup was. Not pleased. More

by smithemess
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Tech, Larry
November 13, 2020

good visit and average wait time, the waiting room was good visit and average wait time, the waiting room was getting a little tight in covid19 Era. And I was starting to feel uncomfortable the longer More

by Chef_Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know her name
November 11, 2020

Gm,let me start by saying that there I a dealership close to me in Baltimore I had the best service at this one.thanks I live in b,more city and there is a dealership in Towson but the service there was not More

by VAGLADNEY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamail Pritchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Mathes, Steven Carstens
November 11, 2020

I was pleased with politeness of all the staff.I was greeted by a service personnel with a smile and light conversation. They are definitely the place to go. More

by tylersunfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names from service area
November 11, 2020

Took my car in for an oil change. I dRopped it off and they called me when it was ready. The service was pretty quick. More

by SJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
November 11, 2020

The service department is impossible to get a hold of and the secretary is very rude. It has been one issue after another - would not recommend to anyone. It has been a nightmare from the day I bought my car More

by MEG_1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Cary
1.0
This rating includes all reviews, with more weight given to recent reviews.
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