Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,221 Reviews of Antwerpen Hyundai Catonsville - Service Center
Service performed as expected - no issues. Minus one star for relentless pestering for surveys and ratings. Survey is too long, didn't complete. Not sure I will return. for relentless pestering for surveys and ratings. Survey is too long, didn't complete. Not sure I will return. More
Service was good, but calling for an appointment was a nightmare. Everytime I called someone would hang up the phone. I had to just come in. Why send me a notice that I'm due service but not answer the ph nightmare. Everytime I called someone would hang up the phone. I had to just come in. Why send me a notice that I'm due service but not answer the phone to schedule it. Waiting for a part to complete my service. Thank you More
Was not informed of additional changes until day before car was going to be ready. Invoice started that I refused to pay for I'm, but I did not. Bad customer service. car was going to be ready. Invoice started that I refused to pay for I'm, but I did not. Bad customer service. More
I will always purchase my vehicle from Antwerpen Hyundai I have been a customer for years and I would greatly recommend friends and family to do also I have been a customer for years and I would greatly recommend friends and family to do also More
Customer service is always on point but this the 2nd time I had problems with my car after it has been serviced. This time was the worst I come in for oil change and maintenance and when I left my ca was dri I had problems with my car after it has been serviced. This time was the worst I come in for oil change and maintenance and when I left my ca was driving worst then it was then when I brought it in. It was shaking so bad when driving past 60 mph I got scared and brought the car right back. They looked at it I guess then told me that I needed an alignment and a new tired. I paid 175. For services and left with my car driving shaky and pulling hard to the right and it wasn’t doing any of this when I brought it in. It’s fine I won’t be back. At this point I don’t know what they will do to my car next. I bring it there where I bought it because I thought I could trust the dealership. Guess not. More
I always have been given excellent customer service when I come to the service department at Antwerpen. Please continue to keep up the good work. I come to the service department at Antwerpen. Please continue to keep up the good work. More
Service was fast. I was out of there sooner than anticipated. The service adviser was in training and very friendly too. Thank you for a pleasant visit. anticipated. The service adviser was in training and very friendly too. Thank you for a pleasant visit. More
Great friendly service every time I visit. This is my 4th car I brought from this dealership.. They make you feel welcome as soon as you pull up or enter into the showroom 4th car I brought from this dealership.. They make you feel welcome as soon as you pull up or enter into the showroom More
Outstanding service. The staff at Antwerpen Hyundai Catonsville did an outstanding job. They explain all of my option for making my purchase. They went over the warranty programs. I would diffidently p Catonsville did an outstanding job. They explain all of my option for making my purchase. They went over the warranty programs. I would diffidently purchase from this dealership again. More