Archer Volkswagen

Jin was amazing and extremely helpful! ! He made and an extremely stressful and terrible day so much better just by being kind and as helpful as he could possibly be. Very grateful we encou ! He made and an extremely stressful and terrible day so much better just by being kind and as helpful as he could possibly be. Very grateful we encountered him! More

The sales process was smooth and quick. Tim was eager to show different trims to meet our price range. While Tim's new at Archer VW, but he had good knowledge of the VW products and that's Tim was eager to show different trims to meet our price range. While Tim's new at Archer VW, but he had good knowledge of the VW products and that's helpful when one is looking at different models and trim levels. Tim and Edward made a good team and kept their word on making the purchase process as smooth sailing as possible. Great family held dealership compared to large corporate dealer where you struggle to find someone to help you make a purchase. More

Quick service and detailed service breakdown for what is required and needs to be done required and needs to be done More

They were very friendly and very professional. My sales rep. J. Taylor was very helpful and con My sales rep. J. Taylor was very helpful and con More

I bought my VW Atlas from this dealership 3 years ago and their service has been excellent. their service has been excellent. More

It was just OK. It's not that they were rude outright. It's just they kind of acted like they did not care very much. Did not make me feel like they were happy about It's not that they were rude outright. It's just they kind of acted like they did not care very much. Did not make me feel like they were happy about their jobs or helping me. Probably would not go back. More

Jin did his best to accommodate me and fixing my vehicle AC. Archer could improve scheduling aspect. I got to the appointment last week and found out that Peter had quit. Jin said they would have to keep AC. Archer could improve scheduling aspect. I got to the appointment last week and found out that Peter had quit. Jin said they would have to keep my vehicle for several days because they were so far behind. Someone should have called me to tell me this. When scheduling, the service department should let customer know in advance if they cannot service the vehicle the same day. More

Excellent service and amazing staff who always deliver the extra mile. Taking care of my 2020 Tiguan matters, and Archer VW is the best place to service your ride. the extra mile. Taking care of my 2020 Tiguan matters, and Archer VW is the best place to service your ride. More

Waited MANY months to have the recalls done, no loaner car was available. Finally they teamed up with Entetprise and I was offered a loaner. Recalls completed in under a week. car was available. Finally they teamed up with Entetprise and I was offered a loaner. Recalls completed in under a week. More

very good and professional . Jin was the best he cares about the customer and the vehicle always .Highly recommend this place Jin was the best he cares about the customer and the vehicle always .Highly recommend this place More