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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
258 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 258 reviews

October 16, 2025

Came for a state inspection and work was done quick with no issues. Jin was courteous and helpful. More

by soommen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2025 -

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

October 14, 2025

The team has been extremely helpful and responsive. While we have not yet resolved the problem Archer has provided multiple solutions. More

by ejbcpa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

October 13, 2025

I can always count on them to take excellent care of me! They do a great job everytime! More

by rubio.amanda2585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2025 -

Archer Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2025

I received courteous, friendly service. I appreciate the attention to detail , I was given specific to me. I was not rushed; however, the process to buy my car was very quick and easy. More

by deborahfbrewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Archer Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 12, 2025

Improve the personal customer service with the service reps and update the VW apps. Om More

by ginnunu26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Wong
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

Archer Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 12, 2025

George Ybarra and the service dept staff provide first rate service and seek to go the extra mile for customers. Many thanks! More

by Dickw77
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2025 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

October 12, 2025

More than exceeded my expectations, quick service on a Saturday without an appointment car also left cleaner than when I arrive More

by johnnybradbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
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Oct 12, 2025 -

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

October 10, 2025

Exeptionell service as always. All staff very friendly. Thank you for providing Uber. Best dealer ever More

by ELMYANDGARY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian my car mechanic 5 stars
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Oct 10, 2025 -

Archer Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Archer Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

October 06, 2025

Fast and efficient friendly service! Was a pleasant first time new owner experience! I hope it says this way! More

by MEYWAYLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2025 -

Archer Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2025

Ivan reached out to me and reminded me that I was due for a service. He is always pleasant and knowledgeable to work with. I also trust that he has my best interest in mind. More

by Rudy.Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2025 -

Archer Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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