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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,417 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,417 reviews

February 07, 2023

Great sale experience! Had a small hiccup on the vehicle but was corrected. Very happy with my buy. More

by Adam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Arlington Heights Buick GMC responded

Adam, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

February 06, 2023

If I could rate higher I would! Victor was outstanding! He advised us, helped us find the car we wanted and made it work for us. I can't say enough good things about this dealership More

by srerrek1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Victor's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

February 06, 2023

Chris was extremely helpful. I was early to my appointment and they were able to get me in right away. They kept me updated every step of the way on how long it would take and wh More

by jess.urban2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

February 05, 2023

Cesar was very helpful and honest, helped me work out the best way to purchase the vehicle I wanted and got my through the process quickly and very thoroughly. It was nice not to be sold a car, but to be hel More

by dadyaaronm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Arlington Heights Buick GMC responded

Arlington Heights Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

February 05, 2023

Love the service and the quality care and knowledge of my service consultant Brian Poteracki More

by Jap2214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 06, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

February 05, 2023

Very honest, efficient and provided many options. Good inventory and whole experience went smoothly and quickly. More

by Pjr8995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

February 04, 2023

I was skeptical about buying a car out of state. Our son encouraged us and helped every step of the way when dealing with Chris Lahey. We had a wonderful experience with him as he was polite, court More

by Christy Lundin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Arlington Heights Buick GMC responded

Christy, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Chris's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

February 03, 2023

Low pressure, relaxed atmosphere, easy to work with sales. It was actually a pleasant experience. Very accommodating. More

by RMJBILLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

February 03, 2023

Prompt, honest, efficient team especially Brian. It was easy to schedule, pick up and drop off my car for service. More

by katiern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 06, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

February 03, 2023

I have purchased several vehicles from this dealership and have been very happy. I brought my SUV in for service today and was very pleased with Ben in the service dept. and the timely manor of service. More

by JKIEFFER1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Adamsukim
Feb 04, 2023 -

Arlington Heights Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

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