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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,420 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,420 reviews

December 13, 2022

Shelley Barr gave me a great car buying experience. Since I bought 2 cars from her last weekend I'm leaving two reviews. Shelley made sure I found the right cars for my family. She made sure I was h More

by MAmbrosius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Dec 14, 2022 -

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Shelley's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

December 13, 2022

Brian was friendly and explained everything about what they were going to do regarding my car repairs. I appreciated having the complementary transport service. Brian called me right away to keep me updat More

by AnnD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 14, 2022 -

Arlington Heights Buick GMC responded

Thank you for your kind words. We are very happy to hear that Brian was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

December 13, 2022

Great experience! !!!! Will buy from them again in the future….thank you so much..and very special thanks to Joel Gallardo ❤️ More

by Ericaa6182
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel E. Gallardo
Dec 13, 2022 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 13, 2022

Shelley, Vicki, and Amy ! !! What a GREAT GROUP OF PEOPLE! Couldn't be happier with my new car!! Great experience there. Super happy. Exceeded my expectations. Very helpful More

by siegmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki and Zaia
Dec 13, 2022 -

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

December 12, 2022

As usual Brian and his team do a fantastic job. Brian always gives you that extra something. More

by l.zikomski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 13, 2022 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

December 11, 2022

I worked with Chris Lahey at AH Buick GMC and he was great….thorough, followed up on everything in a timely matter, initiated phone class to make sure I got the services included in my car price and ver More

by Susan
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Arlington Heights Buick GMC responded

Susan, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Chris's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

December 10, 2022

Bought a used car here, fantastic customer service and fair deals, especially in this economy. More

by Twoeybaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garrett
Dec 12, 2022 -

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

December 10, 2022

Sin dudar tuve una excelente experiencia con César Martínez. El se esforzo demasiado para poder ayudarme con la compra de mi nueva Silverado. Gracias!! More

by guillermoap2246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Arlington Heights Buick GMC responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, The Arlington Heights Buick GMC Team

December 10, 2022

Made an appointment for routine maintenance, David informed me of a problem with an oil leak I was unaware of. The problem was diagnosed, parts ordered and when received I will return for the repair. More

by karllafin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keas
Dec 12, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

December 10, 2022

I was contacted to set up an appointment when the chips came in for my recall. I appreciated having a specific appointment, and took less than the 90 minutes that I was told to expect. Thanks! More

by REP
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Woolley
Dec 12, 2022 -

Arlington Heights Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Arlington Heights Buick GMC Team

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