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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,368 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,368 reviews

May 14, 2019

great service at sullivan As always service at Sullivan's was great! Everyone was professional and friendly. If anything, I shouldn't have to complete an essay here when a few More

by TIMOB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Sulkowski
May 14, 2019 -

Arlington Heights Buick GMC responded

Thanks for the nice review! We really appreciate this feedback. It was our pleasure doing business with you. Sincerely, Dan Szwec, General Sales Manager

May 14, 2019

Great Car Buying Experience Shelley was great from the first moment I walked in the door. She has the knowledge and experience to answer any questions you have regarding the veh More

by ANDQUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Arlington Heights Buick GMC responded

Thank you for the excellent review! It is great to know that Shelley was able to provide you with professional and knowledgeable service. If you have any questions about your purchase, please reach out to us. Sincerely, Dan Szwec, General Sales Manager

May 14, 2019

Another great experience at Sullivan Phil Pilny was great. F&I was efficient. Walked in at 10 AM to explore a lease trade in and drove off with a new car in just a couple of hours. Largel More

by EJDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Pilny
May 14, 2019 -

Arlington Heights Buick GMC responded

Thank you very much for writing us a review, Eric. We're so glad to hear you had a great experience! Sincerely, Dan Szwec, General Sales Manager

May 14, 2019

Good experience Shelly Barr was very helpful helping find a vehicle She found a 2018 certified vehicle for me She never tried to up sell me or pressure me Shelly w More

by Bumpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub
May 15, 2019 -

Arlington Heights Buick GMC responded

Thanks Bumpa for the great review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Great, friendly service as always. Geoff did a fantastic job! He was friendly and direct. I always feel like I am taken care of when I go to Sullivan. Thanks! More

by ADAM.SHORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sulkowski
May 14, 2019 -

Arlington Heights Buick GMC responded

Thanks, Adam! We strive to provide the best service possible and I’m glad Geoff was able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Drive safely! Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Very friendly and courteous The service department is wonderful from initiating your appointment to servicing my vehicle. Everyone was very friendly and let me know what they we More

by CAROLE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Gomez
May 14, 2019 -

Arlington Heights Buick GMC responded

Thank you very much for writing us a review, Carole! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with the team to ensure we continue to provide the same level of service for all of our customers. Take care! Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Reliable Always confident I will receive friendly, excellent service.Been a customer since I purchased my car at this dealership. Will continue to do business More

by PONDERER4552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sulkowski
May 14, 2019 -

Arlington Heights Buick GMC responded

Thank you for sharing your feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Awesome customer service!! You can get service anywhere. But I've been coming here for more than 3 years because of the excellent service they provide. Also Victor Gomez is very More

by D.CUEVAS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Gomez
May 14, 2019 -

Arlington Heights Buick GMC responded

Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Service with Courtesy Sullivan contacted me when it was time to come in for service on my Envision. Also, they offered to make the appointment for me online. Can't get mu More

by ECLOUD106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sulkowski, Toby Brown
May 14, 2019 -

Arlington Heights Buick GMC responded

Thanks for the nice review! We really appreciate you coming in to see us. Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

New tire Horrible service Charged us double our son works at a dealership told us we paid double for what we should of The guy was extremely rude we won’t More

by CHERNANDY830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Sulkowski
May 16, 2019 -

Arlington Heights Buick GMC responded

We apologize if your recent visit was less than favorable. It is always an unwelcomed surprise to have to replace a tire due to road hazard damage. It is especially more of an unexpected surprise with a vehicle that is less than 1 year old. Road hazards and potholes are a common concern on our local streets. We do competitively price all of our services. We do offer a 30 day tire price match guarantee, so if you find the same tire for less, we will reimburse you the difference on the spot. Please let us know if we can assist you in any other capacity. Thank you. Mike Baker Service Manager

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