Arlington Heights Buick GMC

Gtreat Personal Service I'm from out of town with a minor issue with my windshield washer and Cindy treated me like a long time Sullivan Customer. They promptly diagnosed the I'm from out of town with a minor issue with my windshield washer and Cindy treated me like a long time Sullivan Customer. They promptly diagnosed the problem and got me back on the road. More

Wonderful! Mike Ayoub was the best! So many car salesmen tend to ignore women buyers. Not Mike. And his first question wasn’t what color did I want. I love my ne Mike Ayoub was the best! So many car salesmen tend to ignore women buyers. Not Mike. And his first question wasn’t what color did I want. I love my new Enclave! Mike went over everything with me, and made sure I knew I could call him if I need help. Mike O’Connell made the paperwork a breeze. More

Very relaxed experience This is the second car we have gotten a vehicle at Sullivan from Phil Pilny. He listened to what we wanted to have in our car and he came through wit This is the second car we have gotten a vehicle at Sullivan from Phil Pilny. He listened to what we wanted to have in our car and he came through with flying colors. He is a great guy and I would most definitely give his name to anyone going to Sullivan. More

Love my Buick! We came into the dealership to check out the new 2018 Acadia and were immediately disappointed with the body redesign and size. Mike asked if we were We came into the dealership to check out the new 2018 Acadia and were immediately disappointed with the body redesign and size. Mike asked if we were open to other suggestions and then suggested the Buick Enclave, explaining that they had redesigned the entire body. While I was reluctant bc I wasn't even considering the Buick, I agreed to take a look, and fell in love! He walked us thru all the new features, the different Enclave packages, and ultimately we picked the Premium package bc it had everything we wanted, standard. He worked with us to get us incentives, including working with Costco and $1K cash back since we were already GMC owners. We found the car on the lot that we loved bc he walked us around the whole parking lot looking at the colors of cars (note - the website doesn't do the colors any justice). Overall, the process was a breeze. He got the paperwork ready while I ran back to work, and then came back to sign. We had let him know we were at Sullivan bc we had a terrible experience at another local GMC dealership, and he truly wowed us. Can't say enough great things about Mike - patient, knowledgeable, understanding, and so much more. You can't go wrong with Mike!! More

Thanks for your service Mike Ayoub went above & beyond to meet our needs and wants. Salesman Phil meet with us and took time to transfer our business to Mike in a very profes Mike Ayoub went above & beyond to meet our needs and wants. Salesman Phil meet with us and took time to transfer our business to Mike in a very professional and courteous manner. Mike went through all buy, lease and lease buyout options in a manner that we could understand and account. More

Quick and Professional I found a certified pre-owned car from Sullivan on Cars.com, and reached out via the website. They immediately contacted me back, and even though I wa I found a certified pre-owned car from Sullivan on Cars.com, and reached out via the website. They immediately contacted me back, and even though I wasn't sure if I could make it in the next day to check out the car, they were fully prepared and expecting me when I did. Pricing was fair, they were thorough in checking out my trade-in and offered me a fair price on that, as well. Everyone was super easy to deal with, never put the full-court press on or anything like that. Highly recommend. My only quibble is that they let me drive my new car off the lot with less than half a tank of gas. I believe ALL car purchases should have a full tank. More

Easy and friendly I didnt end up leaving with the vehichle that i came in for, but i am extremely happy that i changed my mind. I started with shelley who was extremely I didnt end up leaving with the vehichle that i came in for, but i am extremely happy that i changed my mind. I started with shelley who was extremely nice and helped with through a lot of options and questions i had. I came in a second day and with the help of Eliot i found a different car that i think is perfect for me and i couldnt be happier. They have amazing chemistry and team work at this dealership and i will recommend as well as return in the future. Thanks! More

"A Wonderful Experience" I met Ms Shelley approximately six months ago. Through a chance conversation, I found out that she worked in car sales. I told her that I needed a car I met Ms Shelley approximately six months ago. Through a chance conversation, I found out that she worked in car sales. I told her that I needed a car. Several months later, she called and said she had the perfect car for me with even more options that I dreamed of. At the dealership, Ms Shelley showed me around and made me feel very comfortable. After seeing the car and knowing it was the one for me, Ms Shelley and Mr. Dan, the general sales manager, worked very had to help me obtain the car. Mr. Mike, in finance was extremely friendly and helpful. He answered all my questions and alleviated any concerns that I may have had. The outstanding professionalism, teamwork and customer service make the Sullivan Buick dealership one that I would gladly recommend. More

Highly recommended My salesman was helpful and willing to meet my needs and I found that Sullivan was able to quickly process my paperwork through financing with Carri My salesman was helpful and willing to meet my needs and I found that Sullivan was able to quickly process my paperwork through financing with Carrie. Very professional without the usual high pressure tactics you might find elsewhere. More