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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
4,917 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 4,917 reviews

October 27, 2017

Fantastic experience leasing a Buick from Phil Pilny I'd like to thank the Sullivan Buick Gmc dealership, and especially Phil Pilny, who helped us select a new leased 2017 Buick Enclave, that fit within More

by RonL
Recommend Dealer
Yes
Employees Worked With
Phillip Pilny
Oct 31, 2017 -

Arlington Heights Buick GMC responded

Hi Ron, thank you so much for the fantastic review of your experience at our dealership! We appreciate the feedback and are pleased that your leasing experience with Phil was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Enjoy driving your new 2017 Buick Enclave, and have a great day! Sincerely, Dan Szwec, General Sales Manager

October 25, 2017

Exceptional Service Victor, Dan and Mike were all exceptional in their jobs. I'm thankful for their expertise and professionalism. I continue to be a satisfied and retur More

by Jweid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Poteracki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Szwec
Oct 26, 2017 -

Arlington Heights Buick GMC responded

We are pleased to hear that you had an excellent experience with Victor, Dan, Mike and the rest of our team. We appreciate building long term customer relationships and we truly value your business. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Dan Szwec, General Sales Manager

October 24, 2017

Great Dealership! We just leased our 3rd Buick from Sullivan. We decided to wait for the 2018 Buick Enclave and it was worth it. Dan was very honest and trustworthy a More

by Pozpeople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Szwec, Carrie Fuller
Oct 25, 2017 -

Arlington Heights Buick GMC responded

Thank you so much for the awesome review! I'm happy to hear about your positive experience with us. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Congratulations and enjoy your new 2018 Enclave! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Shelley or myself. Sincerely, Dan Szwec, General Sales Manager

October 23, 2017

Easy, Friendly Car Buying Experience! Omar was a pleasure to work with when buying our new car! He was friendly and very knowledgeable about the cars and was able to answer any questions w More

by MAJ1609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Montesinos
Oct 24, 2017 -

Arlington Heights Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Congratulations on your new car! Our staff prides itself on providing efficient, friendly and knowledgeable service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Omar assisted you in such a detailed and customized manner. Thank you so much for your recommendations. We can't wait to work with you again. Sincerely, Dan Szwec, General Sales Manager

October 22, 2017

Great Experience From the moment I walked into the door until I drove home my beautiful new car, my experience at Sullivan was top-notch. I highly recommend this deale More

by Phdaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Pilny, Aidan Pilny, Carrie Fuller
Oct 24, 2017 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this great review. We are pleased to hear our team was able to provide an efficient and overall positive car-buying experience. Congratulations on your new vehicle! Hope you have a safe and enjoyable ride ahead! Sincerely, Dan Szwec, General Sales Manager

October 22, 2017

Bravo Sullivan Customer focused, trustworthy, professional, knowledgeable, organized. Sullivan Buick exceeded expectation. From first contact, within two days loc More

by Old Couple
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub
Oct 24, 2017 -

Arlington Heights Buick GMC responded

Thank you so much for leaving us this wonderful review. I'm pleased to hear that Mike and our team could exceed your expectations and hopefully earned your repeat business in the process. We work hard to provide our customers with only the best service and it really is great to hear about your great experience here at Sullivan Buick GMC! Happy driving! Sincerely, Dan Szwec, General Sales Manager

October 22, 2017

A pleasant car buying exxperience This was the best car buying experience we've ever had. Shelley was very informative and took enough time to make sure we understood everything. More

by Kathleen Swan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Fuller
Oct 24, 2017 -

Arlington Heights Buick GMC responded

Kathleen, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Shelley and our staff provided you with the best car-buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Dan Szwec, General Sales Manager

October 21, 2017

New car purchase. Excellent sales staff!!! Purchased many vehicles through Sullivan Buick/GMC, and have always had a great experience. Every department that we've dea More

by rjstretch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec, Gabriel Szwec, Jeremy Woolley
Oct 24, 2017 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Dan Szwec, General Sales Manager

October 20, 2017

excellent experience we are so happy with our buick enclave, thank you shelley for showing us this beauty, being so sweet & understanding of our needs. mike b. was also a More

by Mike P. & Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Poteracki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bott
Oct 24, 2017 -

Arlington Heights Buick GMC responded

Mike, we are pleased to hear that you had an excellent experience with Shelley, Mike O., Mike B., Brian and the rest of our team. Congratulations on your new Enclave! Your response is what we always strives to achieve! We thank you for the opportunity to not only earn your business, but more importantly, your trust! All of us at Sullivan Buick GMC await your return. Please let us know how we may be able to help next! Sincerely, Dan Szwec, General Sales Manager

October 19, 2017

Shelley Barr helped me again and was wonderful . Shelley Barr was fantastic like 3 months ago, 2nd vehicle. The store is an awesome place to purchase buicks. The service dept is excellent also. I am More

by Lacrosse2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Arlington Heights Buick GMC responded

I am happy to hear you are continuing to enjoy your new vehicle! Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Shelley and the rest of the team. Please let us know if we can do anything further to help. Sincerely, Dan Szwec, General Sales Manager

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