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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,347 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,347 reviews

December 03, 2018

Sold truck to Sullivan GMC - Great experience Sold my 2017 GMC 2500 HD truck to the team at Sullivan GMC. I was treated very good and was given a fair price for the vehicle. Chris Lahey was grea More

by MRDJARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Arlington Heights Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Dan Szwec, General Sales Manager

December 03, 2018

DeMarcus Car Shopping Experience Two weeks ago I purchased a 2013 Buick Regal. The vehicle was in good condition with low mileage. If your an individual looking for a good used vehicl More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Szwec
Dec 03, 2018 -

Arlington Heights Buick GMC responded

Marcus, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Dan Szwec, General Sales Manager

December 01, 2018

Never give up! Service to the ends of the earth! This sales team is the most exceptional I've ever encountered. Shelley, Mike, and Dan spent 3 days working on my file before I even came in as they k More

by LisaSellsHomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub
Dec 03, 2018 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dan Szwec, General Sales Manager

November 29, 2018

Supe friendly and convenient. I had Victor. Great guy. Helped me before and was even better this time around. He helped me over the phone because I was at work. Paperwork was read More

by Packerman29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Victor was able to provide an efficient and overall positive experience. Sincerely, Dan Szwec, General Sales Manager

November 28, 2018

A+ Service Chris Lacey was my salesman on my Jeep purchase. I received excellent service across the board. You won’t go wrong Sullivan Buick gmc!!!! They take va More

by Mr G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick internet sales
Nov 28, 2018 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Dan Szwec, General Sales Manager

November 27, 2018

Very pleased with overall experience! We went to Sullivan's to look at a specific used vehicle which we had seen online. Shelley came out to see if she could help us within minutes of our More

by Honda Odyssey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Arlington Heights Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Dan Szwec, General Sales Manager

November 26, 2018

efficient, pleasant and effective Victor Melendez at Sullivan Buick was a pleasure to work with. He was thorough, honest, and knowledgeable. We came in with a car we didn't like and l More

by buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Fuller
Nov 27, 2018 -

Arlington Heights Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Victor and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Dan Szwec, General Sales Manager

November 26, 2018

Service was wonderful, but Sales Department TERRIBLE We purchased our Enclave from you 6 1/2 years ago, so we decided to buy a new one because we love the Enclave and I was able to use a 2019 for a loane More

by Upset customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aidan Pilny
Nov 29, 2018 -

Arlington Heights Buick GMC responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Dan Szwec, General Sales Manager

November 25, 2018

Thank you We had a wonderful experience with victor at Buick! We had been to many other dealership throughout the day and this service was by far the best! Than More

by Reb zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Arlington Heights Buick GMC responded

Thank you for your great review, Zach! We're glad to have Victor on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dan Szwec, General Sales Manager

November 24, 2018

Sales This location is really friendly and truly tries to find the best deal for all individuals. They will take the time and sit down to make sure everyone More

by Ediaz722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Arlington Heights Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Dan Szwec, General Sales Manager

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