Arlington Heights Buick GMC

Helpful & Friendly Lou & Eliot were great to work with. They spent time with me prior to the sale and were very informative which is what led me to drive an hour to buy Lou & Eliot were great to work with. They spent time with me prior to the sale and were very informative which is what led me to drive an hour to buy a vehicle rather than 10 mins from home. More

Great This was my very first new car and although I am freaking out just a bit, I am usually pretty conservative, Jeremy was very kind and reassuring. Ove This was my very first new car and although I am freaking out just a bit, I am usually pretty conservative, Jeremy was very kind and reassuring. Overall it was a fun experience. Carrie in the finance department was also wonderful. Thank you both!! More

wonderful experience Shelley & Bill were amazing to work with. Their expertise and compassion were outstanding. It made the entire experience joyful and I recommend this Shelley & Bill were amazing to work with. Their expertise and compassion were outstanding. It made the entire experience joyful and I recommend this dealership to EVERYONE looking for a new ride. More

Experience I would just like to start off by saying my car buying experience at sullivan buick was great, i would like thank shelly and mike for making my first I would just like to start off by saying my car buying experience at sullivan buick was great, i would like thank shelly and mike for making my first financed car bur buying day a breeze More

Amazing experience - MUST READ I went to Sullivan Buick GMC yesterday as a last resort. We bought a 2010 Acadia from them in February of 2016. It was a car we loved, but as it was a I went to Sullivan Buick GMC yesterday as a last resort. We bought a 2010 Acadia from them in February of 2016. It was a car we loved, but as it was at the top of our budget and was being sold as is, we chose not to buy a warranty (never again). As you might expect with an 8 year old car, there were several repairs that we needed to make, and this last one, a bad timing chain, was way more than we could afford. We were quoted over $2000 with parts & labor. It was not Sullivan's responsibility to fix the car, but I went there yesterday to see if by some miracle there was an extended manufacturer warranty for this issue. I spoke to Dan and told him my issue and his response was not at all what I expected. He told me that either they would see what they could do about helping with repairs for the car, or if possible, get me out of the Acadia and into something newer. I had been at Carmax earlier that same day, and they told me there was absolutely no way they could roll over my existing balance into even the cheapest car they had on the lot. So when Dan mentioned that as an option, I didn't want to get my hopes up. Long story long, we worked with Chris who was incredibly patient with my jabber-jaw toddler sidekick and with my mild hysteria and weepiness over what a mess this car situation had been for us. I could not believe it, and still can't, but we left Sullivan in a car that was 5 years newer, had 75k miles LESS than the Acadia and is in near perfect condition (with a bumper to bumper warranty). Our payment is marginally higher than what we were paying for the Acadia, but for a car in this condition when we had zero other options, we gladly accepted that. I am still in shock by the way that Dan & Chris went out of their way to get us in a functional & reliable family car and make our car woes completely disappear. I cannot thank this dealership enough for what they have done for my family! More

Easy to work with Employees at this dealership are all very easy to work with and really do their best to please customers. Victor in Service has gone above and beyond Employees at this dealership are all very easy to work with and really do their best to please customers. Victor in Service has gone above and beyond several times and most recently in locating a part for our LaCrosse. Chris and Jeremy in Sales offer pressure free experience and do what they can to provide us with the best deal. Mike in Finance is a pleasure to work with and knowledgeable which makes for a positive feeling when walking out of the dealership. More

A breeze I bought my car without any pressure or pushy sales tactics. l was out the door in my new car in no time. Thanks guys. I bought my car without any pressure or pushy sales tactics. l was out the door in my new car in no time. Thanks guys. More

Amazing Great enthusiasm and friendly answered all my questions good incentives on warranties. Very good customer service and we were able to negotiate on a d Great enthusiasm and friendly answered all my questions good incentives on warranties. Very good customer service and we were able to negotiate on a deal. More

Acadia Hello just want to thank ms shelley barr for all of her hard work and persistence in getting me into my new gmc terrain as i am very happy and satisfi Hello just want to thank ms shelley barr for all of her hard work and persistence in getting me into my new gmc terrain as i am very happy and satisfied with my purchase and will be back when its time to upgrade More

Very good experience Nice, efficient and very straightforward. Did not feel like there was a lot of pressure. They also helped with a generous trade in offer. Bought a car Nice, efficient and very straightforward. Did not feel like there was a lot of pressure. They also helped with a generous trade in offer. Bought a car from them 5 years ago and it was a lot of the same sales staff. That says something. More