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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,053 Reviews
Call Service Center (847) 754-4952

1,053 Reviews of Arlington Heights Buick GMC - Service Center

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September 25, 2024

Respectful and took care of my needs. There is nowhere better to go. Had no issues, there follow up is amazing and a great staff including the mechanics. My truck never drove better. More

by steven cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in service A+++++
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Sep 27, 2024 -

Arlington Heights Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Steven. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Team at Arlington Heights Buick GMC

September 25, 2024

Went in today to get my first oil change on my new Terrain. The guys at the service desk were awesome. They were polite and quick. I left the car to come back after work to pick up car. Everything wen More

by Fig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Arlington Heights Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Arlington Heights Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Team at Arlington Heights Buick GMC

September 23, 2024

Quick and efficient service, the representative was very polite and understanding, the job was as promised, on time. More

by Rusizk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Evans
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Sep 26, 2024 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Team at Arlington Heights Buick GMC

September 17, 2024

Easy to make service dates; service personnel are always super helpful. Dealership is close to my home so I am not driving to the next suburb for service. More

by denise1819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Arlington Heights Buick GMC responded

Denise, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Arlington Heights Buick GMC for your vehicle needs. Sincerely, The Team at Arlington Heights Buick GMC

September 14, 2024

The people at this dealership are very professional. I brought my car for an oil change and it was completed within the hour for a fair price. I love that they put my car through the car wash before I p More

by dawnsub1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
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Sep 18, 2024 -

Arlington Heights Buick GMC responded

Dawn, we are glad to hear you enjoyed your recent visit to our service department. At Arlington Heights Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Team at Arlington Heights Buick GMC

September 12, 2024

Excellent service service department. I have been 13 years and I service 2 Buicks. And I have no complaints there service is excellent More

by Westsideboy1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
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Sep 13, 2024 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Arlington Heights Buick GMC

September 11, 2024

It’s a great dealership at GMC Arlington heights. It’s great people like David More

by Jacobgiebelhausen22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
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Sep 12, 2024 -

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Arlington Heights Buick GMC, especially with David. Our team always strives to provide excellent service, and your feedback means a lot to us. We look forward to welcoming you back soon! Sincerely, The Team at Arlington Heights Buick GMC

August 28, 2024

It is always a pleasure to work with Mike and the members of his Service Department. More

by s.litka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for the feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Mike and team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Team at Arlington Heights Buick GMC

August 26, 2024

Staff was friendly in both service and sales. I have purchased 3 cars from AH Buick/GMC and I will return for our next car. More

by fillyinthebelmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Team at Arlington Heights Buick GMC

August 23, 2024

Was able to walk in for an oil change. Waited less than an hour. Good dealership. More

by demispike53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
Report | Print
Aug 26, 2024 -

Arlington Heights Buick GMC responded

Thank you for your kind words! We’re glad to hear that you had a quick and positive experience at Arlington Heights Buick GMC for your oil change. We appreciate your feedback and hope to see you again for your next service! Sincerely, The Team at Arlington Heights Buick GMC

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