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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,062 Reviews

1,062 Reviews of Arlington Heights Buick GMC - Service Center

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August 25, 2022

Thank you for the excellent service and the “can do” approach to meeting my vehicle service needs. The service and the consistently pleasant and positive attitude displayed by the service team are secon More

by JMTRAVIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 26, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

August 22, 2022

I stopped at the dealership because a back passenger side light was on.. Thought it might be a brake light and Brian checked it right away as he wanted to be sure I was safe. I really appreciate him. More

by bcb186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 22, 2022 -

Arlington Heights Buick GMC responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Brian is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Arlington Heights Buick GMC Team

August 20, 2022

Brian took good care of my concerns as he was very thorough and provided excellent customer service. Thank you! More

by Jetta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 22, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

August 18, 2022

I am always treated well and my car receives excellent service at Arlington Heights Buick. Thanks Chris P. for taking care of my Encore GX! More

by lorens
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

lorens responded

Always a good experience at Arlington Heights Buick.

August 18, 2022

Arlington Heights Buick GMC is our go-to dealership for service on our 3 GM vehicles. The AH service team has proven to be friendly, reliable and thorough over many years. More

by e.lerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 19, 2022 -

Arlington Heights Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Buick GMC Team

August 18, 2022

This was my initial visit to AH Buick and I worked with Chris P. The 30K maintenance visit couldn't have gone smoother. I will return More

by Sjk0550@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Chris was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2022

Great service and professionalism displayed! Addressed issues as we mentioned from last brake service. Covered all under warranty! More

by fariha.avais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2022

Great People make a great dealership. Brian Poteracki and Mike Baker are great to work with. I have purchased vehicles and have vehicles serviced with Sullivan/Arlington Heights Buick G More

by Callahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 16, 2022 -

Arlington Heights Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2022

Thanks for the great service, Brian! Appreciate the quick return of my car and all the friendly people here. More

by Paul N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 16, 2022 -

Arlington Heights Buick GMC responded

Hi Paul, and thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

August 12, 2022

They make you feel like they really care about you and give you the best service More

by aaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 12, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Arlington Heights Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Arlington Heights Buick GMC Team

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