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Arlington Heights Ford
Arlington Heights, IL
4,896 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,896 reviews
February 29, 2024
Great experience at Arlington Heights Ford with Colton a our salesman. We buy all our Fords here and will continue to do so. Never had a issue with this dealership great people and awesome customer service. our salesman. We buy all our Fords here and will continue to do so. Never had a issue with this dealership great people and awesome customer service. More
by johnalanhilton
Employees Worked With
Colton Hannemann
February 29, 2024
Thanks Rich Jacobsen and Arlington heights Ford I love this one very much and will keep a long time very good vechile this one very much and will keep a long time very good vechile More
by friisfolk
February 29, 2024
Sam was an absolute pleasure to work with! ! He made the buying process easy and seamless! We are so excited with the new car and appreciate all you did! You are the best. ! He made the buying process easy and seamless! We are so excited with the new car and appreciate all you did! You are the best. More
by Elanafeeny
Employees Worked With
February 29, 2024
Nice service and Elliot’s Reichel help was very good and inciteful. Thanks for the help inciteful. Thanks for the help More
by karlstrand
Employees Worked With
February 28, 2024
Jerry and Justin were very good and also great problem. Solver took care of all our needs with no cost out of my pocket. They took the extra step to make sure we were happy. Solver took care of all our needs with no cost out of my pocket. They took the extra step to make sure we were happy. More
by Melissa-john13melissa
February 28, 2024
Great customer service! I walked right in and was taken care of immediately by Colton. Colton made the process so easy. Purchased a New Ford F-150 from him. I walked right in and was taken care of immediately by Colton. Colton made the process so easy. Purchased a New Ford F-150 from him. More
by gvillegas
Employees Worked With
Other Employees :
Colton Hannemann, Brian Powell
February 27, 2024
Fantastic, only work with rich, he’s their best salesman, everyone else is kind and friendly too everyone else is kind and friendly too More
by Seanloftus044
Employees Worked With
