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Arlington Heights Ford
Arlington Heights, IL
5,511 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,511 reviews
May 21, 2024
John was really helpful he offered to break down service so I didn’t had to do everything at once before that when I came into this dealership no one had offered to break down the service so it would be aff so I didn’t had to do everything at once before that when I came into this dealership no one had offered to break down the service so it would be affordable , they would just tell me hey this what you need to get done in your car and it gonna be around$1,500 but John sit me down and told me this what you need to get done but he told me he knows it can be much to do it at once so he was telling why don’t you tackle this down today and next time you get this one , he was really great we need more people like him working More
by Dilshoda
Employees Worked With
May 20, 2024
My service advisor, John Burzawa, was friendly and professional. He explained the work that he was recommending since I was not familiar with it. The service was completed in the timeframe he told professional. He explained the work that he was recommending since I was not familiar with it. The service was completed in the timeframe he told me. More
by lphillips1515
Employees Worked With
May 20, 2024
Very friendly and helpful. Isaiah has a down to earth manner that makes him a joy to work with. Israel the manager was willing to work with us to get the deal done in a way tha Isaiah has a down to earth manner that makes him a joy to work with. Israel the manager was willing to work with us to get the deal done in a way that worked for everyone. I will tell my friends it’s worth the drive if you deal with these 2 guys. More
by steelr86
Employees Worked With
Israel Gonzalez, Isaiah Romano
May 20, 2024
Elliot Reichel was very knowledgeable and extremely friendly, Ford is lucky to have him as a salesman friendly, Ford is lucky to have him as a salesman More
by Elitecountertops
Employees Worked With
May 20, 2024
Wonderful service very happy will be coming back to my next gt350 😍 . I am very very happy with my buy next gt350 😍 . I am very very happy with my buy More
by jdimillwork
Employees Worked With
May 19, 2024
For Isaiah to be new to sales he was a natural and very professional. He helped my wife and I get the car we wanted. I would highly recommend him to anyone that's looking to purchase a vehicle from Arlingt professional. He helped my wife and I get the car we wanted. I would highly recommend him to anyone that's looking to purchase a vehicle from Arlington Heights Ford. More
by Reggie08
Employees Worked With
Isaiah Romano
May 18, 2024
We always have a such a great experience when purchasing our cars through Arlington Heights Ford! We highly recommend both the sales experience and service they provide. our cars through Arlington Heights Ford! We highly recommend both the sales experience and service they provide. More
by blikeoliver
May 18, 2024
Best sells person out there good deal come see Jesus Sanchez when you looking for a new o used car he is the best Sanchez when you looking for a new o used car he is the best More
by Arthur
Employees Worked With
May 18, 2024
I live three hours away and Lonnie Catanese was very very helpful with answering all my questions no matter how silly they are. The sales manager staff was excellent! Will return for my next purchase! helpful with answering all my questions no matter how silly they are. The sales manager staff was excellent! Will return for my next purchase! More
by mcslovack
