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Arlington Heights Ford
Arlington Heights, IL
5,510 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,510 reviews
May 06, 2024
I've bought 5 cars from Ford . I bring all of my cars for service to . If you go there go see my salesman Elliott. (Edawg) I bring all of my cars for service to . If you go there go see my salesman Elliott. (Edawg) More
by ereichel25
Employees Worked With
Other Employees :
Israel Gonzalez, Marco Gibson, Brian Powell, Dan Szwec
May 05, 2024
Excellent service, so sweet and knowledgeable. I wasn’t meant to come here but I’m so happy I ended up here. Will come back for my next car. I wasn’t meant to come here but I’m so happy I ended up here. Will come back for my next car. More
by Ramirez75sandra
May 04, 2024
Elliot is the best! Got my car ready to go in under a week with all the changes and everything. Cannot recommend him and the dealership enough. Got my car ready to go in under a week with all the changes and everything. Cannot recommend him and the dealership enough. More
by ksilvernail72
Employees Worked With
May 04, 2024
The dealership is Very clean and friendly The porter took excellent care of our new car took excellent care of our new car More
by Michael Nyrkkanen
May 04, 2024
Personable and honest. Great guy Everyone was very courteous place was clean great location and loved along at a good pace Great guy Everyone was very courteous place was clean great location and loved along at a good pace More
by fouramigo2
May 03, 2024
Great job, fair price and easy process. Very transparent. Did not feel pressured to purchase. Very transparent. Did not feel pressured to purchase. More
by Tommy
Employees Worked With
May 03, 2024
Stopped for in for a truck and Marc stepped up to help. Walked me through the whole process with ease. Definitely would recommend buying a vehicle with Marc. Walked me through the whole process with ease. Definitely would recommend buying a vehicle with Marc. More
by danny394
Employees Worked With
Marco Gibson
May 03, 2024
Elliott rocks! He is so helpful and very informative!!!! I’d refer him any day!!! He is so helpful and very informative!!!! I’d refer him any day!!! More
by Janetmulvey
Employees Worked With
May 03, 2024
Fast, efficient, and friendly. Great rapport and answered all of my question, was very helpful! Great rapport and answered all of my question, was very helpful! More
by pmz
Employees Worked With
May 02, 2024
Amazing sales and service. Been coming since 2017. Both departments have been amazing for me. Been coming since 2017. Both departments have been amazing for me. More
by nicholasknuth
