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Arlington Heights Ford

Arlington Heights, IL

5.0
4,947 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,947 reviews

March 31, 2025

Steve was great to work with on purchasing my new Bronco. He was available at all times and answered all of my questions throughout the process. More

by rynegavigan
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Everything was great, service was very efficient and pleasant. Good sense of humor and made me feel comfortable More

by nickholbrook63
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Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Arlington ford is a really nice dealership with really welcoming and helpful staff that doesn’t make the car buying process a hassle and the staff makes you feel welcomed the moment you walk through the d More

by Elijahbinion
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Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Jeremy was amazing he went the extra mile to make sure we were happy customers! i will be coming back for another car More

by jeff87
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Jeremy and the team were great to work with never felt pushed into buying a vehicle More

by jeff87
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Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

The Best experience I've ever had and a pleasure to work with him through the day More

by villamatias66
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Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great experience with an easy process! Found exactly what I was looking for! Thank you! More

by JBromberg1992
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Trusted Dealership and Salesmen, excellent customer service, smooth transaction, even as I was from out of state and on the other side of the country. Would shop with again in the future! More

by Brandon Carroll
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Always professional friendly service at a fair price! My wait times are always very minimal. Mike Waddle is one of the very best service managers! More

by Jerry V
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Rich helped me with process of getting a new explorer st thank you rich for your help More

by pdandy20
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gonzalez
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