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Arlington Heights Ford
Arlington Heights, IL
4,943 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,943 reviews
March 31, 2025
Jeremy and the team were great to work with never felt pushed into buying a vehicle pushed into buying a vehicle More
by jeff87
March 29, 2025
Trusted Dealership and Salesmen, excellent customer service, smooth transaction, even as I was from out of state and on the other side of the country. Would shop with again in the future! service, smooth transaction, even as I was from out of state and on the other side of the country. Would shop with again in the future! More
by Brandon Carroll
Employees Worked With
March 29, 2025
The Best experience I've ever had and a pleasure to work with him through the day with him through the day More
by villamatias66
March 29, 2025
Great experience with an easy process! Found exactly what I was looking for! Thank you! Found exactly what I was looking for! Thank you! More
by JBromberg1992
March 28, 2025
Always professional friendly service at a fair price! My wait times are always very minimal. Mike Waddle is one of the very best service managers! My wait times are always very minimal. Mike Waddle is one of the very best service managers! More
by Jerry V
March 28, 2025
Rich helped me with process of getting a new explorer st thank you rich for your help thank you rich for your help More
by pdandy20
Employees Worked With
Other Employees :
Israel Gonzalez
March 27, 2025
Couldn’t ask for a better car buying experience! Start to finish it was a great experience! Elliott is the best! Start to finish it was a great experience! Elliott is the best! More
by ZK
March 27, 2025
The entire team at AH Ford was very friendly and extremely helpful throughout our car buying process. The team did a good job of selling without being overly pushy, and treated us well from beginnin extremely helpful throughout our car buying process. The team did a good job of selling without being overly pushy, and treated us well from beginning to end. More
by brian.chandler90
March 27, 2025
Pleased with service and time to get work done. Manger was very good at explaining work to be done and cost Manger was very good at explaining work to be done and cost More
by lbouch5
Employees Worked With
March 27, 2025
Although the process itself took a lot of time, it was really pretty painless. Thanks, Steve, for your care and attention! really pretty painless. Thanks, Steve, for your care and attention! More
by mshipinmaier
