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Arlington Heights Ford
Arlington Heights, IL
4,980 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,980 reviews
October 10, 2023
Mikey did such a great job finding both me and my husband the cars of our dreams! He handled our trade-ins and made us feel very comfortable with the entire process. His communication was great - letting us the cars of our dreams! He handled our trade-ins and made us feel very comfortable with the entire process. His communication was great - letting us know where the status of things were and when we had to pivot and find something more financially feasible for me (my car was upside down), we worked with me to find a car that balanced all my wants with my financial cap. I felt so at ease and am SO happy with our purchases! More
by Jannelle Bookout
Employees Worked With
Michael Rodriguez
October 10, 2023
Very pleasant, I would recommend Jesus to my friends looking for a vehicle without hesitatation! looking for a vehicle without hesitatation! More
by trump70
October 09, 2023
Elliot made the buying process very efficient and stress free. Definitely recommend and appreciate the help. free. Definitely recommend and appreciate the help. More
by ga20
Employees Worked With
October 07, 2023
Great customer service, Richard Jacobsen really nice guy, Was very polite and offers us water and we will come back. Was very polite and offers us water and we will come back. More
by MO
October 07, 2023
All went well with the purchase. Great deal and smooth transaction. I would recommend this dealer Great deal and smooth transaction. I would recommend this dealer More
by Sbp
October 07, 2023
Lonnie Catanese is wonderful. We have always received wonderful support from Arlington Heights Ford from sales to service. Jerry and Justin are great in service We have always received wonderful support from Arlington Heights Ford from sales to service. Jerry and Justin are great in service More
by burdsdp
Employees Worked With
Other Employees :
Justin Barrett
October 07, 2023
Fair pricing, great sales experience from Colton Hannenmann! He especially was a joy to work with! Knowledgeable of the vehicle being sold and very personable! Whole buying process went very smoothl Hannenmann! He especially was a joy to work with! Knowledgeable of the vehicle being sold and very personable! Whole buying process went very smoothly! More
by kellie.mckague
Employees Worked With
Colton Hannemann
October 07, 2023
Colton made the purchase of our new 2024 Mustang an absolute breeze. Very informative, transparent, and friendly service. Would 100% recommend buying a car from him and their dealership any day! absolute breeze. Very informative, transparent, and friendly service. Would 100% recommend buying a car from him and their dealership any day! More
by colby
Employees Worked With
Colton Hannemann
