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Arlington Heights Ford
Arlington Heights, IL
4,948 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,948 reviews
March 28, 2025
Rich helped me with process of getting a new explorer st thank you rich for your help thank you rich for your help More
by pdandy20
Employees Worked With
Other Employees :
Israel Gonzalez
March 27, 2025
Couldn’t ask for a better car buying experience! Start to finish it was a great experience! Elliott is the best! Start to finish it was a great experience! Elliott is the best! More
by ZK
March 27, 2025
The entire team at AH Ford was very friendly and extremely helpful throughout our car buying process. The team did a good job of selling without being overly pushy, and treated us well from beginnin extremely helpful throughout our car buying process. The team did a good job of selling without being overly pushy, and treated us well from beginning to end. More
by brian.chandler90
March 27, 2025
Pleased with service and time to get work done. Manger was very good at explaining work to be done and cost Manger was very good at explaining work to be done and cost More
by lbouch5
Employees Worked With
March 27, 2025
Although the process itself took a lot of time, it was really pretty painless. Thanks, Steve, for your care and attention! really pretty painless. Thanks, Steve, for your care and attention! More
by mshipinmaier
March 26, 2025
Jeremy and Israel were great to work with. Answered all of our questions and we did not feel pressured at all. Will be coming back for my next car! Answered all of our questions and we did not feel pressured at all. Will be coming back for my next car! More
by bburkhart12
March 26, 2025
Polite over the telephone and in person, took care of everything that needed to be done on my vehicle and delivered my Van to my address, a job well done Trevor Metling, Thank you. everything that needed to be done on my vehicle and delivered my Van to my address, a job well done Trevor Metling, Thank you. More
by rbarnes8493
Employees Worked With
March 26, 2025
Rich Jacobsen helped me get a 2025 ford ranger thank you we will continue to do business we will continue to do business More
by Nolimitsroadside
Employees Worked With
Other Employees :
Israel Gonzalez
March 26, 2025
Great customer service from sales to finance! Dan, Elliot , and Teddy took the tine to address all my needs and wants! 10/10 Dan, Elliot , and Teddy took the tine to address all my needs and wants! 10/10 More
by Tina.gonnella
March 26, 2025
The dealership overall was welcoming and friendly. Responsive to questions about a the specific vehicle we were interested in. Responsive to questions about a the specific vehicle we were interested in. More
by kimk3227
Employees Worked With
