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Arlington Heights Ford

Arlington Heights, IL

5.0
5,573 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,573 reviews

January 24, 2026

I had a great experience with Elliot Reichel! He made the process quick, simple, and found me a great vehicle. More

by Parisi_mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
VICTOR MARTINEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2026 -

Arlington Heights Ford responded

Our team at Arlington Heights Ford is glad to hear your experience was smooth and efficient. We appreciate your feedback about the vehicle selection process. Thank you for choosing us.

January 23, 2026

I dealt with Mike Waddle and he did an awesome job. He made sure everything I needed done got done. I was in and out in no time. He had no problem answering any questions or concerns I had. Look forwar More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Arlington Heights Ford responded

Thank you for sharing your experience with us at Arlington Heights Ford. We're glad our team was able to assist you efficiently and address all your concerns. We appreciate your trust and look forward to helping you again.

January 21, 2026

This is the second vehicle I bought from Elliott and Arlington Heights Ford. I returned for a reason. Always courteous and professional. The experience was smooth and seamless. More

by ecostellodds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Arlington Heights Ford responded

We appreciate your continued trust in Arlington Heights Ford. It's good to know our team maintained a smooth and professional experience. Thank you for sharing your feedback.

January 21, 2026

Brought my car for first time service at this dealership and Oliwer was very efficient, helpful and friendly. Great customer service! More

by vickyvics01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliwer Dobrydnio
Jan 21, 2026 -

Arlington Heights Ford responded

We appreciate your kind words about our team at Arlington Heights Ford. It's good to hear you had a smooth first service experience. Thank you for choosing us.

January 21, 2026

Elliott was super helpful and great to work with! Thanks for everything and I’m so happy with my Bronco! More

by Emcinern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
VICTOR MARTINEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Arlington Heights Ford responded

We appreciate your kind words about our team and are glad you're happy with your Ford Bronco. Thank you for choosing Arlington Heights Ford.

January 21, 2026

Amazing service! Extremely knowledgeable about the vehicle. Awesome people all around. Will definitely be back. More

by erickaburklow
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Arlington Heights Ford responded

We appreciate your positive feedback about our team and service. Arlington Heights Ford is glad to have met your expectations. We look forward to assisting you again.

January 20, 2026

Rich helped me get s toyota tundra thank you rivh for your help and good price More

by aatiara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
VICTOR MARTINEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Arlington Heights Ford responded

We're glad to hear our team could assist you in getting your Toyota Tundra at a good price. Thank you for choosing Arlington Heights Ford. Enjoy your new vehicle.

January 20, 2026

Jazmin is an amazing person and tries to help her customer the best of her ability! Definitely recommend More

by zetinajennifer2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Del Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2026 -

Arlington Heights Ford responded

Thank you for recommending Arlington Heights Ford. Our team works hard to assist every customer as best as possible. We appreciate your feedback.

January 20, 2026

They were very friendly and they were quick to answer any and all of my questions More

by minchtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Arlington Heights Ford responded

We appreciate your kind words about our team's friendliness and responsiveness. Thank you for choosing Arlington Heights Ford. We’re here whenever you need us.

January 20, 2026

Always very helpful. Helped me fix my car and got it done quickly same day. More

by hayley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Arlington Heights Ford responded

We appreciate your feedback and are glad to hear our team could assist you promptly. Thank you for choosing Arlington Heights Ford.

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