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Arlington Heights Ford
Arlington Heights, IL
5,573 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,573 reviews
January 24, 2026
I had a great experience with Elliot Reichel! He made the process quick, simple, and found me a great vehicle. He made the process quick, simple, and found me a great vehicle. More
by Parisi_mike
January 23, 2026
I dealt with Mike Waddle and he did an awesome job. He made sure everything I needed done got done. I was in and out in no time. He had no problem answering any questions or concerns I had. Look forwar He made sure everything I needed done got done. I was in and out in no time. He had no problem answering any questions or concerns I had. Look forward to going back again with my next oil change. More
by Rick
Employees Worked With
January 21, 2026
This is the second vehicle I bought from Elliott and Arlington Heights Ford. I returned for a reason. Always courteous and professional. The experience was smooth and seamless. Arlington Heights Ford. I returned for a reason. Always courteous and professional. The experience was smooth and seamless. More
by ecostellodds
January 21, 2026
Elliott was super helpful and great to work with! Thanks for everything and I’m so happy with my Bronco! Thanks for everything and I’m so happy with my Bronco! More
by Emcinern
Employees Worked With
January 21, 2026
Amazing service! Extremely knowledgeable about the vehicle. Awesome people all around. Will definitely be back. Extremely knowledgeable about the vehicle. Awesome people all around. Will definitely be back. More
by erickaburklow
January 20, 2026
Rich helped me get s toyota tundra thank you rivh for your help and good price your help and good price More
by aatiara
Employees Worked With
January 20, 2026
Jazmin is an amazing person and tries to help her customer the best of her ability! Definitely recommend customer the best of her ability! Definitely recommend More
by zetinajennifer2000
January 20, 2026
They were very friendly and they were quick to answer any and all of my questions and all of my questions More
by minchtree
Employees Worked With
January 20, 2026
Always very helpful. Helped me fix my car and got it done quickly same day. Helped me fix my car and got it done quickly same day. More
by hayley
Employees Worked With
