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Arlington Heights Ford
Arlington Heights, IL
4,980 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,980 reviews
September 16, 2023
The service was perfect. I dealt with John and he was very efficient in providing updates on my car issues. The service was complete the same day while I waited. John looked I dealt with John and he was very efficient in providing updates on my car issues. The service was complete the same day while I waited. John looked into my rewards and provided me with an update on my rewards. He was awesome!!! More
by msmarescoleman
Employees Worked With
The new guy john
September 16, 2023
Was with son while he purchased car. This is 6th car purchased, from AH Ford, by our family. Low pressure and smooth sales. Salesman was Elliott Reichel, who was very pleasant and pro This is 6th car purchased, from AH Ford, by our family. Low pressure and smooth sales. Salesman was Elliott Reichel, who was very pleasant and professional. Dealership principal, John Guido Jr. even check with us to be sure we were treated well and had a good experience. Can't go wrong with AH Ford! More
by rollinhamelberg
September 16, 2023
Worked with Colton for a mustang Mach e. He was great in helping me test drive and find the right car for me. Good experience overall. He was great in helping me test drive and find the right car for me. Good experience overall. More
by pratikbhagwat1991
September 13, 2023
Lonnie Catanese was a pleasure to deal with from beginning to end. Don't hesitate to see him for new or pre owned needs beginning to end. Don't hesitate to see him for new or pre owned needs More
by everettjorel
September 13, 2023
Best Service ever Richard Jacobsen AKA MR. Dually Is the best,very knowledgeable and makes purchase real easy!Thank You Dually Is the best,very knowledgeable and makes purchase real easy!Thank You More
by translink.logistics13
Employees Worked With
Other Employees :
Ben McCarty, Israel Gonzalez, Tim Uphoff
September 13, 2023
Jesus was great to work with. Flew out of state to purchase a vehicle from him and would do it again. Flew out of state to purchase a vehicle from him and would do it again. More
by Algarind98
Employees Worked With
