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Arlington Heights Ford
Arlington Heights, IL
4,980 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,980 reviews
September 09, 2023
This dealership was friendly and had an expansive inventory. I appreciated Trevor Schaefer’s knowledge and willingness to answer all of my questions. Trevor was professional and personable as I test inventory. I appreciated Trevor Schaefer’s knowledge and willingness to answer all of my questions. Trevor was professional and personable as I test drove several trucks before deciding on the right one for me. Jose Gutierrez is his Sales Manager who was extremely helpful to me. Jose easily to my automotive needs. If you are serious about purchasing a new or used automobile, I highly recommend chatting with Trevor first! More
by Happy Truck owner Ruth
September 09, 2023
I’ve bought 5 cars from Elliot, I will not buy another car from someone else. I 50 min past another dealer just to work with him. car from someone else. I 50 min past another dealer just to work with him. More
by rob.creek94
Employees Worked With
September 09, 2023
Lonnie was great and a pleasure to do business with and very friendly answered any question we had about our purchase. Highly recommended. very friendly answered any question we had about our purchase. Highly recommended. More
by acotten76
September 09, 2023
They showed me the vehicle I wanted; provided options available and assisted me with financing. It worked out well. available and assisted me with financing. It worked out well. More
by amirvijeh
September 09, 2023
Today I worked with Jeremy Rosa. He was very knowledgeable about the car buying experience. It helped that I knew exactly what I wanted upon arrival. He was personable, which is a ve He was very knowledgeable about the car buying experience. It helped that I knew exactly what I wanted upon arrival. He was personable, which is a very great characteristic to have when you are working in customer service. I believe I made a great purchase today and very happy and pleased with my experience here at Arlington Heights Ford. More
by TashaMack
September 08, 2023
Made the process very easy and quick! Would recommend to a friend or family. Thanks! Would recommend to a friend or family. Thanks! More
by shahabuddin Mohammadi
Employees Worked With
Other Employees :
John Rodriguez, Michael Rodriguez, Ben McCarty, Israel Gonzalez
September 08, 2023
Highly recommend this place! Very knowledgeable, pleasant, and accommodating throughout the whole process. Kept everything quick and simple. Sam was an excellent person to work Very knowledgeable, pleasant, and accommodating throughout the whole process. Kept everything quick and simple. Sam was an excellent person to work with! More
by chrissy.antonides
September 07, 2023
The experience was wonderful. Thank you to Elliott for making it an easy experience. Very friendly staff and smooth experience. Thank you to Elliott for making it an easy experience. Very friendly staff and smooth experience. More
by Kortez01
September 07, 2023
Very organized no hassle came from Tennessee. From Management to Sales to Finance- the experience was great. From Management to Sales to Finance- the experience was great. More
by DS
