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Arlington Heights Ford
Arlington Heights, IL
4,896 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,896 reviews
July 06, 2023
Really appreciate how Colton followed though on all the commitments he made to me via a quick purchase made on a vehicle for my son. He and his manager went the extra mile to live up to their words and I r commitments he made to me via a quick purchase made on a vehicle for my son. He and his manager went the extra mile to live up to their words and I really appreciate it! More
by Smlynch18
Employees Worked With
Colton Hannemann
July 06, 2023
Very friendly and helpful. They make it very easy and pleasant to get a new car. They make it very easy and pleasant to get a new car. More
by luigi.espo
July 05, 2023
Jesus númber one in sales ! ! Friendly and responsable!! If you need to by a car ask for Jesse Sanchez !! Highly recommended.. ! Friendly and responsable!! If you need to by a car ask for Jesse Sanchez !! Highly recommended.. More
by aiello Marcela0916
Employees Worked With
July 05, 2023
Tony in Service is fantastic! Very quick and thorough! Never a hassle in the service department Very quick and thorough! Never a hassle in the service department More
by steve
Employees Worked With
July 05, 2023
Vine a comprar un carro Y ellos trataron de alludar me lo más posible Me gusto el trato el servicio Excelente lo más posible Me gusto el trato el servicio Excelente More
by KARLA LEAL
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty, Matt Renollet
July 04, 2023
Steve Ursin was terrific and fun to work with. My whole experience was great. Thanks. My whole experience was great. Thanks. More
by rockingchicago
July 03, 2023
Jeremy Rosa is a straight forward guy and makes you feel at home, keeps it simple and sweet, bless him at home, keeps it simple and sweet, bless him More
by killwayneonset
July 03, 2023
Very professional. I felt like the car was very clean and checked very throughly by the dealer. I felt like the car was very clean and checked very throughly by the dealer. More
by Riley Alstott
Employees Worked With
