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Arlington Heights Ford
Arlington Heights, IL
4,890 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,890 reviews
June 13, 2023
.My visit for service today went very smoothly with no problems. Thanks a lot Mike! problems. Thanks a lot Mike! More
by Fordguyjls
Employees Worked With
June 12, 2023
Service team is very attentive to the customer's requests. Friendly, professional. Tony handled my records and made solid recommendations as needed. Many thanks. requests. Friendly, professional. Tony handled my records and made solid recommendations as needed. Many thanks. More
by johngolko
Employees Worked With
June 12, 2023
They were organized and ready to get the ball rolling when it was time to buy the vehicle. when it was time to buy the vehicle. More
by emarty2b
Employees Worked With
June 12, 2023
Jesus was very nice to work with today. He was very helpful in getting this deal done. He got me through the process He was very helpful in getting this deal done. He got me through the process More
by Ralphcortez58
Employees Worked With
June 12, 2023
Jeremy was great he helped us find the car we wanted. we are 100% satisfied with this dealership we are 100% satisfied with this dealership More
by anonymous120
Employees Worked With
June 11, 2023
Staff was very patient and helpful! The dealership was immaculate. We had a very pleasurable experience! Thank you! The dealership was immaculate. We had a very pleasurable experience! Thank you! More
by rmitchard
Employees Worked With
Other Employees :
Marco Saldana, Sierra Dimmitt
June 11, 2023
Marco to Teddy to Jr were all wonderful. Marco met us outside and welcomed us Teddy knows everything about financing. Had many helpful suggestions. The dealership was very clean and so wer Marco met us outside and welcomed us Teddy knows everything about financing. Had many helpful suggestions. The dealership was very clean and so were the washrooms. Jr was very welcoming and loved his pup. More
by Smitch320
