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Arlington Heights Ford
Arlington Heights, IL
4,889 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,889 reviews
June 05, 2023
Elliot was very helpful with the vehicle purchase, very happy with the purchase. Will come back again happy with the purchase. Will come back again More
by jeisenhut41
Employees Worked With
June 04, 2023
Great working with Sam! ! Very professional, helpful and makes the buying process easy. Definitely recommend coming to see Sam. ! Very professional, helpful and makes the buying process easy. Definitely recommend coming to see Sam. More
by JayZ
June 03, 2023
They helped me the exact car I wanted this is the second car I got from rich Jacobsen in the sales dept car I got from rich Jacobsen in the sales dept More
by Eks.anetamihale
June 03, 2023
Lonnie and Ben were amazing people to work with. They understood my needs and respected them. They understood my needs and respected them. More
by Madison.woltman
June 03, 2023
Great doing business with Arlington Heights Ford. I worked with salesperson Rich Jacobsen. I highly recommend him. He is knowledgeable and very helpful. Everything went smooth and no surprises. The I worked with salesperson Rich Jacobsen. I highly recommend him. He is knowledgeable and very helpful. Everything went smooth and no surprises. The whole team was friendly. Will do business again with them in the future. Thanks again Rich ! More
by Rwd706
June 02, 2023
Elliot is a well knowledgeable work and helped us find a great SUV for us. great SUV for us. More
by Matt
June 02, 2023
Elliot was wonderful to work with. Would recommend the dealership. Mr Gonzalez was great too Would recommend the dealership. Mr Gonzalez was great too More
by Madeleine.v.newman
Employees Worked With
June 02, 2023
Elliot Reichel was very helpful and kind during the process. Will come back to work with him!! Mr. Gonzalez was wonderful as well. Thank you both! process. Will come back to work with him!! Mr. Gonzalez was wonderful as well. Thank you both! More
by jon.t.newman
June 02, 2023
Super kind workers! Really pleased and pleasant experience and would definitely recommend to friends Thank you! Really pleased and pleasant experience and would definitely recommend to friends Thank you! More
by Clac0490
