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Arlington Heights Ford
Arlington Heights, IL
4,123 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,123 reviews
Helpful September 24, 2022
Great process, start to finish! This was my first car purchase and they made it such a special experience. I will absolutely return for service as well as future vehicle purchases. This was my first car purchase and they made it such a special experience. I will absolutely return for service as well as future vehicle purchases. More
by Steph Smith
September 23, 2022
We came to pick up our car and it was washed, gassed, and ready to go. ready to go. More
by Mpaladino
Employees Worked With
Other Employees :
John Rodriguez, George Sarkisian, Ben McCarty
September 23, 2022
Steve Ursin was great! Very knowledgeable, friendly and helpful during the entire process of buying my car. Very knowledgeable, friendly and helpful during the entire process of buying my car. More
by aucoin09
Employees Worked With
September 23, 2022
Marco and Elliott took great care of me and had my best interest in mind. They got me my Bronco that I have been waiting over a year for! interest in mind. They got me my Bronco that I have been waiting over a year for! More
by IS
Employees Worked With
Other Employees :
John Rodriguez, Marco Saldana, Ben McCarty
September 23, 2022
Came for an after visit and to learn about features on our car! Edawg, Ben & Jr are great! And fun! our car! Edawg, Ben & Jr are great! And fun! More
by Cassreicher
September 22, 2022
Israel did a great job on the purchase of my new Ford truck. Great experience… truck. Great experience… More
by General
Employees Worked With
September 22, 2022
Came from Missouri to purchase a car from Elliot. Great service and customer care. Thank you Great service and customer care. Thank you More
by Missouri
September 21, 2022
Elliott provided great service and was very professional. Will be his customer for life. Great Will be his customer for life. Great More
by dbkruse2
