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Arlington Heights Ford
Arlington Heights, IL
4,963 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,963 reviews
March 24, 2025
Lonnie was friendly, professional, prompt and most importantly honest. He was upfront about the sales process and efficiently walked me through the steps. I will return to buy my next car from lonni importantly honest. He was upfront about the sales process and efficiently walked me through the steps. I will return to buy my next car from lonnie More
by ek888
March 22, 2025
Steve Ursin is the best! Trustworthy, smart and sincerely wants to help. This is the second car that I have bought from him and I wouldn’t consider working with anyone else. Trustworthy, smart and sincerely wants to help. This is the second car that I have bought from him and I wouldn’t consider working with anyone else. More
by Betho3000
Employees Worked With
March 22, 2025
Steve is fast in transacting the business, honest and knowledgeable in his field and above all kind. knowledgeable in his field and above all kind. More
by MACY
Employees Worked With
March 19, 2025
The consultant is professional, polite, and knowledgeable. Helped choose a car without pressure, explained all the details. Highly recommend! knowledgeable. Helped choose a car without pressure, explained all the details. Highly recommend! More
by Pavel
March 18, 2025
I was looking for a Ford Lightning. I saw Elliott’s reviews and knew I wanted to work with him. He was very honest and gave me the time to think about my purchase. I will refer him to f I saw Elliott’s reviews and knew I wanted to work with him. He was very honest and gave me the time to think about my purchase. I will refer him to friends and family from now on. More
by PC2025
Employees Worked With
March 17, 2025
Sam Vasco and Arlington Heights Ford is our go to dealership. They have excellent customer service, treat everyone with respect and offer a terrific experience! dealership. They have excellent customer service, treat everyone with respect and offer a terrific experience! More
by Kimmy H
March 17, 2025
I’ve bought multiple vehicles off Timmy and he never fails to disappoint. Great stuff all around fails to disappoint. Great stuff all around More
by Cpat55
Employees Worked With
March 16, 2025
Elliot Reichel is a beast super helpful answered every question honestly can’t thank him enough question honestly can’t thank him enough More
by canoluis77
Employees Worked With
March 15, 2025
Mike did a great job of keeping me up to date on my truck in for service in for service More
by Kuhlones
Employees Worked With
March 15, 2025
In and out, easy to work with! !! Definitely recommend this dealer for your future purchase!!! !! Definitely recommend this dealer for your future purchase!!! More
by Jacobmendez1023
Employees Worked With
