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Arlington Heights Ford
Arlington Heights, IL
4,881 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,881 reviews
May 20, 2023
Excellant service Rich was great dealership was clean employees were all friendly Great new car purchase experience employees were all friendly Great new car purchase experience More
by kramstein
May 19, 2023
I’ve been coming to this dealership since October 2021, I have yet to have a bad experience, all the people that I have interacted with have a positive will do attitude. Service is convenient for me, here, s have yet to have a bad experience, all the people that I have interacted with have a positive will do attitude. Service is convenient for me, here, since it is only 10-15 minutes away from me. More
by heyzeus2003
Employees Worked With
Anthony Velasco
May 19, 2023
Lonnie was amazing and very flexible. Many thanks for an awesome truck. Thanks to Kiko for everything as well! Great team at Arlington heights ford Many thanks for an awesome truck. Thanks to Kiko for everything as well! Great team at Arlington heights ford More
by Mic.chung23
May 18, 2023
Marco and Lonnie were great. They made it an easy experience and painless. Great job They made it an easy experience and painless. Great job More
by minton224
May 18, 2023
Straight forward car deal. Richard was easy to work with and teddy was also easy to work with Richard was easy to work with and teddy was also easy to work with More
by jgonzalez2125
May 18, 2023
Tony Woiciechowski was awesome…. I was completely satisfied with his customer service and ability to explain things. I was completely satisfied with his customer service and ability to explain things. More
by Patcalabrese
Employees Worked With
May 18, 2023
This dealership was very professional and clean. Very kind and courteous would definitely recommend it to anybody looking to purchase a car! Very kind and courteous would definitely recommend it to anybody looking to purchase a car! More
by CAPP615
Employees Worked With
May 18, 2023
Very good service definitely recommend this place Jesus helped me a lot, if your looking for a car come here helped me a lot, if your looking for a car come here More
by CAPP615
May 18, 2023
Rich was very helpful in our new car purchase. He was accommodating to our family and created a low pressure environment. He was accommodating to our family and created a low pressure environment. More
by Chris
May 17, 2023
Very friendly and and helpful . Great customer support . Highly recommend it . If you have any questions or need guidance they are willing to help you out Great customer support . Highly recommend it . If you have any questions or need guidance they are willing to help you out More
by lauratapia
Employees Worked With
