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Arlington Heights Ford
Arlington Heights, IL
4,890 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,890 reviews
May 06, 2023
The sales person Matt Renollet and Lonnie were both very helpful over my two visits in purchasing a used vehicle. helpful over my two visits in purchasing a used vehicle. More
by hedrick.joe.d
May 06, 2023
Had a great experience purchasing. Honest. Responsive. Kind. Accurate. Fair. Team was well versed and client focused. Honest. Responsive. Kind. Accurate. Fair. Team was well versed and client focused. More
by haley.m.bodine
May 06, 2023
Great experience buying a new car! Steve Ursin was helpful, friendly and trustworthy. Much appreciated! Steve Ursin was helpful, friendly and trustworthy. Much appreciated! More
by Danyce.Letkewicz
Employees Worked With
May 06, 2023
Dealership was very well maintained and kept. Good experience and matt was very kind and accommodating. Good experience and matt was very kind and accommodating. More
by Parker
Employees Worked With
Other Employees :
Anthony Seamans, Ben McCarty, Matt Renollet
May 06, 2023
Came in looking for a USED edge. I was greeted by Elliott Reichel , He was very friendly,GreatGuy I was greeted by Elliott Reichel , He was very friendly,GreatGuy More
by geneteeter
Employees Worked With
Other Employees :
John Rodriguez
May 05, 2023
This service was for a recall. They came to our home and the work was done very fast. They came to our home and the work was done very fast. More
by amekc2
Employees Worked With
