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Arlington Heights Ford
Arlington Heights, IL
5,604 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,604 reviews
May 03, 2026
It was truly the best experience I have had a car dealer! It could not be happier with my new Maverick it is everything I could ever hope for! It could not be happier with my new Maverick it is everything I could ever hope for! More
by trockupdates
Employees Worked With
May 02, 2026
In the middle of finalizing a transaction right now and things are moving according to expectations things are moving according to expectations More
by briang
Employees Worked With
May 02, 2026
Excellent customer service very with the repair work in a short time it took to fix it. Thank you Arlington Heights Ford. short time it took to fix it. Thank you Arlington Heights Ford. More
by Excellroadservice
May 02, 2026
Rich helped me with purchase thankyou I will do more business here very easy procesd business here very easy procesd More
by zamoraluis661
May 02, 2026
I drove about 4 hours to this dealership, and it was absolutely worth it. From the moment I arrived, the Elliott was welcoming, professional, and respectful of my time. Elliot had everything ready, he w absolutely worth it. From the moment I arrived, the Elliott was welcoming, professional, and respectful of my time. Elliot had everything ready, he was transparent about pricing, and made the whole process smooth and stress-free. More
by Neng
May 02, 2026
I had a great experience working with Elliot! From the moment I walked in, he was incredibly helpful, making the whole process feel smooth and stress-free. He took the time to go over everything From the moment I walked in, he was incredibly helpful, making the whole process feel smooth and stress-free. He took the time to go over everything clearly and never made me feel rushed or pressured. Driving the 4 hours to get here was definitely worth it! More
by Hihleeyang
May 02, 2026
Fantastic experience, super friendly and not pushy in the slightest. They let me take my time, test drove numerous vehicles and worked with me to get the number I was looking for. Highly recommend slightest. They let me take my time, test drove numerous vehicles and worked with me to get the number I was looking for. Highly recommend More
by cheney142
Employees Worked With
May 01, 2026
Rich helped me get my first truck a dusky thank you rich you made me so happy you made me so happy More
by medarovnuraly13
May 01, 2026
Rich helped me get my first truck dusky thank you for everything I’m so happy everything I’m so happy More
by medarovnuraly13
April 30, 2026
Mike was great to work with he was great at communicating and helping with anything he could. I will definitely work with him again and helping with anything he could. I will definitely work with him again More
by beckym57
Employees Worked With
