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Arlington Heights Ford
Arlington Heights, IL
4,963 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,963 reviews
March 14, 2025
Drew was great, he made the purchase experience completely painless. Highly recommended dealer Thank you completely painless. Highly recommended dealer Thank you More
by jmc
Employees Worked With
March 12, 2025
Timmy and Izzy did a great job. We have bought many cars from here and are satisfied We have bought many cars from here and are satisfied More
by evaperalez
March 12, 2025
Rich Jacobsen helped us get a van thank you we will be back for more back for more More
by Jdodson
Employees Worked With
Other Employees :
Israel Gonzalez
March 10, 2025
Great work, great to deal with. Look forward to working with Jeremy on future purchases! Look forward to working with Jeremy on future purchases! More
by Jlkapost
March 10, 2025
It took a while to get a deal done, the manager was a big help. Overall not a bad experience but would have liked to spend less time haggling. We did get a deal done and are happy with the car. help. Overall not a bad experience but would have liked to spend less time haggling. We did get a deal done and are happy with the car. More
by jjohnson.2k18
March 10, 2025
Rich Jacobsen helped me get another ford escape thankyou they had the right vechile and color they had the right vechile and color More
by jmau
Employees Worked With
Other Employees :
Israel Gonzalez
March 09, 2025
The best dealer and people! I recommend cars are perfect condition low miles the best vehicles I really recommend I recommend cars are perfect condition low miles the best vehicles I really recommend More
by juangomez1421
March 09, 2025
Awesome ! !! really nice and understanding they knew what we wanted and looking for and work with us !! really nice and understanding they knew what we wanted and looking for and work with us More
by lsnm9312
March 08, 2025
Great experience. Staff was very friendly. Brian Powell is the man. Will definitely come back. Staff was very friendly. Brian Powell is the man. Will definitely come back. More
by James.r.conklin
March 08, 2025
Lonnie Catanese helped with a new car purchase. Answered all my questions. Was very knowledgeable . Answered all my questions. Was very knowledgeable . More
by johnmeciej
Employees Worked With
Other Employees :
Israel Gonzalez, Joe Anzelone
