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Arlington Heights Ford
Arlington Heights, IL
5,573 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,573 reviews
December 23, 2025
Lonnie was very professional from the time I walked in. I found the Truck I wanted and made me want to come back and purchase the truck with his professionalism I found the Truck I wanted and made me want to come back and purchase the truck with his professionalism More
by gklepitsch
Employees Worked With
Other Employees :
Victor Martinez
December 22, 2025
Bought a used Explorer from Lonnie at Arlington Heights Ford. He was nice, accommodating, answered all of my questions and was very courteous and professional. Thank you. Ford. He was nice, accommodating, answered all of my questions and was very courteous and professional. Thank you. More
by Tn221211
Employees Worked With
Other Employees :
Victor Martinez
December 20, 2025
They were willing to negotiate, polite and straightforward people to work with. Put no pressure on me. straightforward people to work with. Put no pressure on me. More
by Basully1080
December 20, 2025
Rich helped me get a Bronco sport thank you we will be back again thanks back again thanks More
by Swimmer4518
Employees Worked With
December 20, 2025
Elliott Reichel was great and answered all of my questions and was a true pleasure questions and was a true pleasure More
by gossedward
Employees Worked With
December 20, 2025
Great service and professionalism. Easy sales process and transparent information delivery, highly recommend to anybody looking for a new or used vehicle. Easy sales process and transparent information delivery, highly recommend to anybody looking for a new or used vehicle. More
by Cjstang1
December 19, 2025
Quick and easy Lonnie was a big help in making the process smooth and efficient. Will come here again when it is time. process smooth and efficient. Will come here again when it is time. More
by Juan
Employees Worked With
Other Employees :
Victor Martinez
December 18, 2025
Rich helped me get a ford f150 Tremor thankyou i will come back for more business come back for more business More
by tarasievdokymov
Employees Worked With
Other Employees :
BEN MCCARTY
December 17, 2025
Jazmin Del Valle Very kind and a true professional in her field. Next time, only to you field. Next time, only to you More
by makhabat.oroz
Employees Worked With
