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Arlington Heights Ford
Arlington Heights, IL
4,920 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,920 reviews
December 21, 2022
Picked up a new F-series truck today and the process couldn’t have gone any smoother. I appreciate the help of the salesman for making the car buying process easy. couldn’t have gone any smoother. I appreciate the help of the salesman for making the car buying process easy. More
by Mike G.
Employees Worked With
December 21, 2022
Justin was very fast efficient and the purchase of my vehicle. He made sure to inform on any status update. I highly recommend working with him on your next vehicle purchase. vehicle. He made sure to inform on any status update. I highly recommend working with him on your next vehicle purchase. More
by btaylor619
Employees Worked With
Justin Silva
December 21, 2022
My second vehicle from this dealership. Always a great experience. Working with Elliot was easy and straight forward Always a great experience. Working with Elliot was easy and straight forward More
by Gkell6163
December 20, 2022
Arlington Hts. Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobso Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobson has always been our "go to guy" for sales. Service has always been great, but AH Ford has definitely "stepped it up" with efficiency and even better responsiveness. Service Rep Justin Barrett was absolutely wonderful in keeping me advised of the service progress and helping me negotiate the recent recall related to a minor exhaust problem. We know that we can purchase a vehicle anywhere, but it's the service that has kept us coming back to AH Ford. More
by DocEsch
Employees Worked With
Other Employees :
Justin Barrett
December 19, 2022
Great service and clear communication. Kept me informed throughout the process which was great. Went above expectations to get me a loaner car. Kept me informed throughout the process which was great. Went above expectations to get me a loaner car. More
by matt.wrobel
Employees Worked With
Anthony Velasco
December 17, 2022
They have always been caring and supportive. Great service I would use them again if in the market Great service I would use them again if in the market More
by Larry
Employees Worked With
December 17, 2022
Amazing team and amazing service! A pleasure to work with from start to finish! I’m and out quickly! Jesus was phenomenal! A pleasure to work with from start to finish! I’m and out quickly! Jesus was phenomenal! More
by Android2345
December 17, 2022
I walked in not expecting to buy a car but did. Jesus Chavez treated me and my in a profesional manner. Stuff is so friendly, they are not pushy at all. I highly recommend this place. Jesus Chavez treated me and my in a profesional manner. Stuff is so friendly, they are not pushy at all. I highly recommend this place. More
by mruiz052013
Employees Worked With
