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Arlington Heights Ford
Arlington Heights, IL
4,919 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,919 reviews
December 16, 2022
Took very good care of me and had a great experience. Would do business again Would do business again More
by bryceavb
December 15, 2022
Elliott is wonderful…. no pressure, fair and easy to do business with. This is our 4th car purchase from him! I love that I call him to let him know what we want/need and i no pressure, fair and easy to do business with. This is our 4th car purchase from him! I love that I call him to let him know what we want/need and in a few days he had 2-3 cars ready for me to look at. More
by susan
December 15, 2022
Tony and the team did a great job on my car. I liked they picked up and brought my car back to me. Thanks I liked they picked up and brought my car back to me. Thanks More
by jimawerkamp
Employees Worked With
December 15, 2022
My husband and I have been fans of AH Ford for many years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and help years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and helpful. I came in to have a turn signal replaced. Anthony checked to see if there were any recalls on my vehicle or any other service that was due that they could take care of while I was there. They always go the extra mile. I waited for my vehicle and they took care of the issue super fast and sent me on my way. Anthony personally brought me my keys when my vehicle was done. Super Service!! More
by preese326
December 15, 2022
Service attendant Kevin did a great job getting me a part for my vehicle in one day after I waited 6 months with no notification. Part originating ordered 6/7/2022 at Arlington Heights ford. for my vehicle in one day after I waited 6 months with no notification. Part originating ordered 6/7/2022 at Arlington Heights ford. More
by Williamrosewell
Employees Worked With
Kevin Juarez
December 11, 2022
Marco was great. He was very informative, worked with me and clearly explained my options without being pushy. He was very informative, worked with me and clearly explained my options without being pushy. More
by Mroman1122
December 10, 2022
Steve Ursin was an amazing salesman. He made us feel comfortable with the entire process. He was very helpful from the 1st contact at answering all our questions. He made us feel comfortable with the entire process. He was very helpful from the 1st contact at answering all our questions. More
by Stayce
Employees Worked With
