Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,894 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,894 reviews
November 08, 2022
Great service, very good job so happy whith the treat and everything thank you all.!!!!!!!! everything thank you all.!!!!!!!! More
by Fernando
November 08, 2022
My friend richy bought my truck and ordered a new one for me made the process super quick and efficient me made the process super quick and efficient More
by mejiab81
November 08, 2022
Jesús is the Best, he was exremley helpful and friendly. I appreciate all the help we received. I appreciate all the help we received. More
by thomasjr2323
Employees Worked With
November 08, 2022
Victor did a great job of completing my needed services, and kept me informed as things progressed. and kept me informed as things progressed. More
by dwberkow
Employees Worked With
November 07, 2022
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Rob Cormier was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. The process was stress free and pleasant. Rob Cormier was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More
by Quinonezlaura2591
Employees Worked With
Robert Cormier
November 07, 2022
Arlington Heights Ford provides a professional services, very quick service and price are affordable. Service advisor Victor are the best. very quick service and price are affordable. Service advisor Victor are the best. More
by Apelc.waw
Employees Worked With
November 07, 2022
Elliott Reichel was amazing to work with! He made the entire experience so quick and easy! He made the entire experience so quick and easy! More
by katieepohlman
November 07, 2022
Elliott Reichel was an excellent person to deal with. Very helpful and transparent! 5 Stars Very helpful and transparent! 5 Stars More
by adaudi
November 06, 2022
I bought my Ford Escape from this dealership in 2012 and I’ve had all maintenance completed here! I’m very happy and have referred friends. I’ve had all maintenance completed here! I’m very happy and have referred friends. More
by sweed16
