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Arlington Heights Ford

Arlington Heights, IL

5.0
4,943 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,943 reviews

November 30, 2022

Elliott and the team at AH Ford always treat me very well. I am particularly happy with their honest strait forward approach. If you want to buy a car talk to Elliott at AH Ford More

by DM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

November 30, 2022

Great people to work with. .deliver a very nice clean truck..thank you..very knowledgeable!! More

by hutnfool2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

November 29, 2022

Always great customer service from service to cashier to Jerry service Mgr to Jesus Sanchez More

by Du0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Sanchez Sales
Dec 01, 2022 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

November 27, 2022

Marco took me to the right car at the right time for a fair price. Very personable. This is my third car from Arlington Heights Ford. Great dealer. I recommend Marco as a great sales professional. More

by phoebeking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Saldana
Nov 29, 2022 -

Arlington Heights Ford responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Sincerely, The Arlington Heights Ford Team

November 26, 2022

Was glad that they had the car I was looking for. Steve was able to get the process done quickly and fairly painless. More

by amccurley50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Arlington Heights Ford responded

Thank you for taking the time to leave us this feedback! Sincerely, The Arlington Heights Ford Team

November 26, 2022

was previously at another dealership that tried telling me there was nothing wrong with a car we test drove (was making a loud knocking noise). Ended up stopping here and was treated with respect by Elliot More

by amybell1107
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty
Nov 29, 2022 -

Arlington Heights Ford responded

It is very kind of you to write us such a nice review! Sincerely, The Arlington Heights Ford Team

November 26, 2022

I would recommend this dealership to anyone who would ask me they are so nice and helpful More

by Otis713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

November 26, 2022

I am a previous customer and was looking to sell my car and order a new one. Fantastic and easy customer service More

by Reerun4783
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty
Nov 30, 2022 -

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

November 26, 2022

Buen trato, si andan en busca de un buen carro vengan aequo a es Consepción arito y pregunten por Jesús Sánchez More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Arlington Heights Ford responded

Apreciamos sus amables comentarios, Jose. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Arlington Heights Ford Team

November 25, 2022

George Sarkisian from Arlington Heights Ford was honest and helpful. Made the buying process easy More

by kgallen2
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
Nov 30, 2022 -

Arlington Heights Ford responded

Thank you for taking the time to share with us! Sincerely, The Arlington Heights Ford Team

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