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Arlington Heights Ford
Arlington Heights, IL
4,947 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,947 reviews
November 30, 2022
Elliott was a rockstar in helping me throughout the whole process. He went the extra mile and was appreciated. process. He went the extra mile and was appreciated. More
by Billyp1221
Employees Worked With
November 30, 2022
Very good staff and salesperson and finance people. My Dad was an executive with Ford and I will always be loyal to Ford but also to Arlington Heights Ford. My Dad was an executive with Ford and I will always be loyal to Ford but also to Arlington Heights Ford. More
by John
November 30, 2022
Elliot and Ben have been the most helpful and easiest people to work with. And we have purchased over 300 hundred vehicles over the years. people to work with. And we have purchased over 300 hundred vehicles over the years. More
by dbrungraber
November 30, 2022
Elliott and the team at AH Ford always treat me very well. I am particularly happy with their honest strait forward approach. If you want to buy a car talk to Elliott at AH Ford well. I am particularly happy with their honest strait forward approach. If you want to buy a car talk to Elliott at AH Ford More
by DM
Employees Worked With
November 30, 2022
Great people to work with. .deliver a very nice clean truck..thank you..very knowledgeable!! .deliver a very nice clean truck..thank you..very knowledgeable!! More
by hutnfool2000
Employees Worked With
November 29, 2022
Always great customer service from service to cashier to Jerry service Mgr to Jesus Sanchez Jerry service Mgr to Jesus Sanchez More
by Du0000
November 27, 2022
Marco took me to the right car at the right time for a fair price. Very personable. This is my third car from Arlington Heights Ford. Great dealer. I recommend Marco as a great sales professional. fair price. Very personable. This is my third car from Arlington Heights Ford. Great dealer. I recommend Marco as a great sales professional. More
by phoebeking
Employees Worked With
Marco Saldana
November 26, 2022
Was glad that they had the car I was looking for. Steve was able to get the process done quickly and fairly painless. Steve was able to get the process done quickly and fairly painless. More
by amccurley50
Employees Worked With
November 26, 2022
Buen trato, si andan en busca de un buen carro vengan aequo a es Consepción arito y pregunten por Jesús Sánchez aequo a es Consepción arito y pregunten por Jesús Sánchez More
by Jose
Employees Worked With
