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Arlington Heights Ford

Arlington Heights, IL

5.0
4,943 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,943 reviews

November 25, 2022

Sam was absolutely excellent no problems and very patient and informative he has helped alot More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Arlington Heights Ford responded

Thank you so much for this excellent feedback and your kind words for Sam! Sincerely, The Arlington Heights Ford Team

November 22, 2022

I had an amazing buying experience with Israel! He mad my truck purchase quick and easy! Can’t say enough about Israel and the crew at Arlington Ford! More

by brody5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gonzalez
Nov 29, 2022 -

Arlington Heights Ford responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, The Arlington Heights Ford Team

November 22, 2022

Mike kept me updated on the status of my car repair and was very helpful. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

November 22, 2022

Very clean and friendly. Highly recommend anyone to purchase their next vehicle from John Jr. More

by Jake_w
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty
Nov 29, 2022 -

Arlington Heights Ford responded

Thank you for this excellent review, Jake! Sincerely, The Arlington Heights Ford Team

November 21, 2022

Minimal pressure, focused on customer service. Jesus Sanchez was a pleasure to work with. Thanks More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review, Doug! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

November 21, 2022

Elliot was great and did everything he could to make sure I was happy with my purchase and made it out of the dealership in a timely fashion. He worked with my budget and took the hassle out of the proces More

by Silva
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty
Nov 28, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air, Silva! Elliot is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

November 21, 2022

If you go anywhere else but here, you messed up big time. George Sarkisian came in on his DAY OFF to help me out. 25 star review ✨️ 👌 😍 💖 ♥️ 🙌 ✨️ More

by Jesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
Nov 28, 2022 -

Arlington Heights Ford responded

Thank you for reaching out, Jesse! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

Nov 28, 2022 -

Jesse responded

Honestly, don't change a thing! 100 percent, honest truth, you have THE BEST customer service I've ever encountered.

November 20, 2022

Gracias Israel, José, Teddy fue excelente su trato muy profesional y me explicaron muy bien. More

by maria48villa
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gonzalez
Nov 23, 2022 -

Arlington Heights Ford responded

Gracias por sus comentarios. Sincerely, The Arlington Heights Ford Team

November 19, 2022

Had a very easy and smooth purchase of a car with George! He was very nice and welcoming and got us in and out very efficiently. More

by jdbritton0125
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
Nov 23, 2022 -

Arlington Heights Ford responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Ford Team

November 19, 2022

Elliott has been very helpful on car purchase. I came all away from Michigan Ann Arbor and he settled everything got the car ready. Thanks. More

by Sean
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty
Nov 23, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air, Sean! Elliot is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

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