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Arlington Heights Ford

Arlington Heights, IL

5.0
4,941 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,941 reviews

November 22, 2022

I had an amazing buying experience with Israel! He mad my truck purchase quick and easy! Can’t say enough about Israel and the crew at Arlington Ford! More

by brody5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gonzalez
Nov 29, 2022 -

Arlington Heights Ford responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, The Arlington Heights Ford Team

November 22, 2022

Very clean and friendly. Highly recommend anyone to purchase their next vehicle from John Jr. More

by Jake_w
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty
Nov 29, 2022 -

Arlington Heights Ford responded

Thank you for this excellent review, Jake! Sincerely, The Arlington Heights Ford Team

November 21, 2022

Minimal pressure, focused on customer service. Jesus Sanchez was a pleasure to work with. Thanks More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review, Doug! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

November 21, 2022

Elliot was great and did everything he could to make sure I was happy with my purchase and made it out of the dealership in a timely fashion. He worked with my budget and took the hassle out of the proces More

by Silva
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty
Nov 28, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air, Silva! Elliot is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

November 21, 2022

If you go anywhere else but here, you messed up big time. George Sarkisian came in on his DAY OFF to help me out. 25 star review ✨️ 👌 😍 💖 ♥️ 🙌 ✨️ More

by Jesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
Nov 28, 2022 -

Arlington Heights Ford responded

Thank you for reaching out, Jesse! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

Nov 28, 2022 -

Jesse responded

Honestly, don't change a thing! 100 percent, honest truth, you have THE BEST customer service I've ever encountered.

November 20, 2022

Gracias Israel, José, Teddy fue excelente su trato muy profesional y me explicaron muy bien. More

by maria48villa
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gonzalez
Nov 23, 2022 -

Arlington Heights Ford responded

Gracias por sus comentarios. Sincerely, The Arlington Heights Ford Team

November 19, 2022

Had a very easy and smooth purchase of a car with George! He was very nice and welcoming and got us in and out very efficiently. More

by jdbritton0125
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
Nov 23, 2022 -

Arlington Heights Ford responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Ford Team

November 19, 2022

Elliott has been very helpful on car purchase. I came all away from Michigan Ann Arbor and he settled everything got the car ready. Thanks. More

by Sean
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty
Nov 23, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air, Sean! Elliot is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

November 19, 2022

Jesus Sanchez really helped us out with our vehicle! Thank you for the great customer care and attention to detail! Will definitely come back to this dealer for future purchases More

by AloM59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

November 19, 2022

Elliot was such a amazing salesman! . He helped me out with the whole process and made it easy for me than you! More

by Jose03cisneros
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty
Nov 23, 2022 -

Arlington Heights Ford responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Elliot's efforts have made the difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Ford Team

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