Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,950 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,950 reviews
November 27, 2022
Marco took me to the right car at the right time for a fair price. Very personable. This is my third car from Arlington Heights Ford. Great dealer. I recommend Marco as a great sales professional. fair price. Very personable. This is my third car from Arlington Heights Ford. Great dealer. I recommend Marco as a great sales professional. More
by phoebeking
Employees Worked With
Marco Saldana
November 26, 2022
Was glad that they had the car I was looking for. Steve was able to get the process done quickly and fairly painless. Steve was able to get the process done quickly and fairly painless. More
by amccurley50
Employees Worked With
November 26, 2022
Buen trato, si andan en busca de un buen carro vengan aequo a es Consepción arito y pregunten por Jesús Sánchez aequo a es Consepción arito y pregunten por Jesús Sánchez More
by Jose
Employees Worked With
November 26, 2022
was previously at another dealership that tried telling me there was nothing wrong with a car we test drove (was making a loud knocking noise). Ended up stopping here and was treated with respect by Elliot me there was nothing wrong with a car we test drove (was making a loud knocking noise). Ended up stopping here and was treated with respect by Elliot and Teddy without the BS. Would definitely recommend coming here! More
by amybell1107
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
November 26, 2022
I would recommend this dealership to anyone who would ask me they are so nice and helpful me they are so nice and helpful More
by Otis713
Employees Worked With
November 26, 2022
I am a previous customer and was looking to sell my car and order a new one. Fantastic and easy customer service and order a new one. Fantastic and easy customer service More
by Reerun4783
November 22, 2022
Mike kept me updated on the status of my car repair and was very helpful. was very helpful. More
by Na
Employees Worked With
November 22, 2022
Very clean and friendly. Highly recommend anyone to purchase their next vehicle from John Jr. Highly recommend anyone to purchase their next vehicle from John Jr. More
by Jake_w
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
