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Arlington Heights Ford
Arlington Heights, IL
4,894 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,894 reviews
November 05, 2022
Es el 4 carro que he comprado con Jesus Sanchez y me a ayudado siempre.lo recomiendo jo solo para comprar.si no en todo lo que e nececitado para la ford. ayudado siempre.lo recomiendo jo solo para comprar.si no en todo lo que e nececitado para la ford. More
by arnymondragon
Employees Worked With
November 04, 2022
This dealership looks out for its customers. Totally satisfied ! Kudos to Lonnie Catanese for the personal service Totally satisfied ! Kudos to Lonnie Catanese for the personal service More
by davel1962
November 04, 2022
I worked with Lonnie. He was great. He described the car accurately. Super easy to work with. Smooth transaction. He was great. He described the car accurately. Super easy to work with. Smooth transaction. More
by wayneyawn
November 04, 2022
Tony went beyond our expectations and made sure that all concerns we had were addressed. concerns we had were addressed. More
by dave.rittmeyer
November 04, 2022
I have been a customer since 1991, and would never go anywhere else. They take care of me like family here. Jerry in service always goes the extra mile for me, as did Lou today. My concerns are carefully anywhere else. They take care of me like family here. Jerry in service always goes the extra mile for me, as did Lou today. My concerns are carefully listened to and addressed. It's because of this service department that I continue to decide to buy a Ford. More
by ba
November 04, 2022
Anthony always does a great job helping me out when I bring my car in. He calls and gives me updates, and is super helpful with any questions I have. He always makes the process super easy. I know I can bring my car in. He calls and gives me updates, and is super helpful with any questions I have. He always makes the process super easy. I know I can always call him if I have any questions or concerns with my car. Great service! More
by taylorlambouris
Employees Worked With
Anthony Velasco
November 03, 2022
Anthony was very efficient and a big help with going through the process of purchasing a new car. Would purchase from Arlington Heights Ford again. No hassle or pushiness either. Thanks! through the process of purchasing a new car. Would purchase from Arlington Heights Ford again. No hassle or pushiness either. Thanks! More
by Mpartipilo27
Employees Worked With
Anthony Seamans
November 03, 2022
Worked with @GeorgeSarkisian at Arlington Heights Ford. He was great to work with…put me in a new Mustang MachE. Awesome help! Thanks George!!! He was great to work with…put me in a new Mustang MachE. Awesome help! Thanks George!!! More
by Jim Byrne
Employees Worked With
George Sarkisian
