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Arlington Heights Ford

Arlington Heights, IL

5.0
4,889 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,889 reviews

September 27, 2022

A very nice and low stress experience overall. I highly recommend this dealership and Anthony in sales. More

by Jack S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Seamans
Sep 30, 2022 -

Arlington Heights Ford responded

Thank you for taking the time to share your feedback regarding your experience at Arlington Heights Ford! Sincerely, The Arlington Heights Ford Team

September 25, 2022

Had a Great experience with the service department. Very friendly. Good at there job know what they are talking about. More

by nmarx1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

September 24, 2022

Elliot was awesome super nice to work with. I would highly recommend him to anyone interested in buying fro AH FORD More

by Rferguson731
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty
Sep 28, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

September 24, 2022

Israel gave us great service and Joe in finance was great too. Thank You Arlington Heights Ford. More

by adelaida.garcia67@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank White
Sep 28, 2022 -

Arlington Heights Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Ford Team

September 24, 2022

AH Ford was convenient and helpful. Great experience buying our Explorer. Very thankful to Rich and Jose. More

by pjgriff238314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

September 24, 2022

Very pleasant experience. Answered all our questions and helped understand our new vehicle. Manager made us feel welcome. More

by KDL99
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HENRY LINARES
Sep 28, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! Sincerely, The Arlington Heights Ford Team

September 24, 2022

Great process, start to finish! This was my first car purchase and they made it such a special experience. I will absolutely return for service as well as future vehicle purchases. More

by Steph Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Seamans
Sep 28, 2022 -

Arlington Heights Ford responded

It was a pleasure to read about your first buying experience! Sincerely, The Arlington Heights Ford Team

September 23, 2022

Steve Ursin was great! Very knowledgeable, friendly and helpful during the entire process of buying my car. More

by aucoin09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

September 23, 2022

We came to pick up our car and it was washed, gassed, and ready to go. More

by Mpaladino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, George Sarkisian, Ben McCarty
Sep 28, 2022 -

Arlington Heights Ford responded

Thank you so much for leaving this awesome review! Sincerely, The Arlington Heights Ford Team

September 23, 2022

Marco and Elliott took great care of me and had my best interest in mind. They got me my Bronco that I have been waiting over a year for! More

by IS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Marco Saldana, Ben McCarty
Sep 28, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! Sincerely, The Arlington Heights Ford Team

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