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Arlington Heights Ford
Arlington Heights, IL
4,886 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,886 reviews
September 22, 2022
Came from Missouri to purchase a car from Elliot. Great service and customer care. Thank you Great service and customer care. Thank you More
by Missouri
September 21, 2022
Happy people to do business with. Very helpful ( Jesus S , Elliot R ), car buying went smooth . Thanks. Very helpful ( Jesus S , Elliot R ), car buying went smooth . Thanks. More
by BP009
September 21, 2022
I came to see Tony, George and Elliott. They were very welcoming and helpful. We have been coming here for years due to the terrific and even better jokes. They were very welcoming and helpful. We have been coming here for years due to the terrific and even better jokes. More
by Mpaladino
September 21, 2022
Elliott provided great service and was very professional. Will be his customer for life. Great Will be his customer for life. Great More
by dbkruse2
September 20, 2022
I've been a customer of this dealership for nearly 20 years even though I have a Ford dealership in my town. Being that I worked for 35 years in nearby Wheeling it was always convenient and I was happy years even though I have a Ford dealership in my town. Being that I worked for 35 years in nearby Wheeling it was always convenient and I was happy with each car I purchased as well as services needed. Service Advisors and staff are always courteous and listen to any concerns I may have. More
by Edge
Employees Worked With
September 20, 2022
Thank you for the excellent service and explanation of service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what m service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what maintenance needed to be done and costs involved. My vehicle was serviced in a timely matter as well. Bonus - lobby coffee selection was fantastic!! More
by Maria
September 20, 2022
Nice and easy as usual. Great teamwork. Got my trucks financed in less than an hour. Great teamwork. Got my trucks financed in less than an hour. More
by US CHAMPION
