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Arlington Heights Ford
Arlington Heights, IL
4,889 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,889 reviews
September 20, 2022
I've been a customer of this dealership for nearly 20 years even though I have a Ford dealership in my town. Being that I worked for 35 years in nearby Wheeling it was always convenient and I was happy years even though I have a Ford dealership in my town. Being that I worked for 35 years in nearby Wheeling it was always convenient and I was happy with each car I purchased as well as services needed. Service Advisors and staff are always courteous and listen to any concerns I may have. More
by Edge
Employees Worked With
September 20, 2022
Thank you for the excellent service and explanation of service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what m service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what maintenance needed to be done and costs involved. My vehicle was serviced in a timely matter as well. Bonus - lobby coffee selection was fantastic!! More
by Maria
September 19, 2022
Everyone is always very nice and helpful. victor got my car ready with no problems victor got my car ready with no problems More
by Sue
Employees Worked With
September 17, 2022
Anthony and Jose helped me buy my new car today, great service and friendly associates. service and friendly associates. More
by samimiller
September 17, 2022
Great experience with this dealership. George and Israel were honest, transparent, and efficient. I highly recommend AH Ford. George and Israel were honest, transparent, and efficient. I highly recommend AH Ford. More
by Mikefromph
September 17, 2022
Great service, Jesus took care of everything on time and was very prompt with the entire process. was very prompt with the entire process. More
by eedelsberg
Employees Worked With
September 16, 2022
Anthony was very responsive and immediately started the process to have my car looked at. Service was quick and efficient. Great customer service as well. process to have my car looked at. Service was quick and efficient. Great customer service as well. More
by Matthew.Simpson.2
Employees Worked With
Anthony Velasco
