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Arlington Heights Ford
Arlington Heights, IL
4,894 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,894 reviews
August 27, 2022
SAM TOOK GREAT CARE OF US. YOU WANT TO A CAR PLEASE ASK SAM FROM FRONT TO BACK HE WENT WAY ABOVE AND BEYOND. HE TRULY CARES I CAN'T SAY THIS ENOUGH ASK FOR SAM!!!!! YOU WANT TO A CAR PLEASE ASK SAM FROM FRONT TO BACK HE WENT WAY ABOVE AND BEYOND. HE TRULY CARES I CAN'T SAY THIS ENOUGH ASK FOR SAM!!!!! More
by Mj
August 27, 2022
Thank you for doing the bare minimum I guess. It is truly appalling that I’ve been offered a drop-off when I called in to schedule the appointment and you never gave me that. And didn’t even It is truly appalling that I’ve been offered a drop-off when I called in to schedule the appointment and you never gave me that. And didn’t even acknowledge that you couldn’t until I asked. Also, you guys have offered me a complimentary car wash and didn’t even do it. This shows how much you care about your customers. More
by Arvind R
Employees Worked With
August 27, 2022
Victor is a wonderful advisor very knowledgeable will always come back to work with him always come back to work with him More
by Casandraarcos
Employees Worked With
August 26, 2022
I have relied on the services at Arlington Heights Fort for over 10 years and will continue to do so because of their friendly professional approach and customer services which is second to none for over 10 years and will continue to do so because of their friendly professional approach and customer services which is second to none More
by Stuamill
Employees Worked With
August 26, 2022
Tony was cordial, professional and caring about my visit to the service department. Understood what my needs were and met them exactly, I will be back for sure! to the service department. Understood what my needs were and met them exactly, I will be back for sure! More
by SpongeBob
Employees Worked With
August 26, 2022
Jesus was great to work with. He really took care of us. Helpful and honest customer service! He really took care of us. Helpful and honest customer service! More
by DeAnna
Employees Worked With
