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Arlington Heights Ford
Arlington Heights, IL
4,880 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,880 reviews
July 29, 2022
Worked with Mike Waddle, service manager, he addressed and corrected the issue with my vehicle. He followed up and kept me informed the whole time. Quick turn around. Great service! and corrected the issue with my vehicle. He followed up and kept me informed the whole time. Quick turn around. Great service! More
by Greg
Employees Worked With
July 28, 2022
good experience,Jesus was helpful and friendly would come back again thanks for your time back again thanks for your time More
by charley-martin1
Employees Worked With
July 27, 2022
Elliot made the car buying process easy and straightforward. The experience was unlike any other dealer I’ve been to in the past. I will definitely be back for my next vehicle. straightforward. The experience was unlike any other dealer I’ve been to in the past. I will definitely be back for my next vehicle. More
by Mikejunius
July 27, 2022
Good service Jesus Sanchez I recommend Any questions you have ask Jesus Sanchez Offers you drinks you have ask Jesus Sanchez Offers you drinks More
by Jesus Sanchez
Employees Worked With
July 26, 2022
Mike Waddle was excellent,great Communication and quick turn arround will work with him again turn arround will work with him again More
by Brozowski2
Employees Worked With
July 26, 2022
George Sarkisian at Arlington Heights Ford was very knowledgeable and helpful with my purchase of a 2022 Ford Explorer. Everyone at Arlington Heights has been very helpful and professional throughout t knowledgeable and helpful with my purchase of a 2022 Ford Explorer. Everyone at Arlington Heights has been very helpful and professional throughout the process of putting through a factory order. I would 100% work with them again in the future. More
by Kasia
Employees Worked With
George Sarkisian, Frank White, Robert Lungin, Ben McCarty
July 26, 2022
Jesus was very kind and had an Answer for all our questions He was great. questions He was great. More
by Debbie Colletti
July 25, 2022
Uncomplicated straightforward an easy way to buy a car Would come again to Arlington heights ford car Would come again to Arlington heights ford More
by Rwb
