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Arlington Heights Ford
Arlington Heights, IL
4,941 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,941 reviews
May 27, 2022
Elliott and JR we’re extremely helpful in getting me into the truck I’ve always wanted! I really appreciate their dedication to customer service. I’m fortunate to work with Elliott and JR to fulfill our car the truck I’ve always wanted! I really appreciate their dedication to customer service. I’m fortunate to work with Elliott and JR to fulfill our car needs thank you to the both of you!! More
by xover911
May 27, 2022
Third car with this dealership and dealing with Elliott. I think that about sums it up if we keep coming back 😁 Thanks for working with us Elliott and John Jr!! I think that about sums it up if we keep coming back 😁 Thanks for working with us Elliott and John Jr!! More
by honeyldinglasan be
Employees Worked With
May 27, 2022
Great guy! Awesome deals, couldn't ask for a smoother transition from my old car to my new one. Thank you buddy ! Awesome deals, couldn't ask for a smoother transition from my old car to my new one. Thank you buddy ! More
by Czikulika24
May 27, 2022
I keep coming back for service for my truck and Elliott always knows how to take care of me and makes sure everything is done 100% always knows how to take care of me and makes sure everything is done 100% More
by Sfeicco2021
Employees Worked With
May 26, 2022
Jesus Sanchez was nothing but great. Honest and answered all my questions thank you for the great excuse Honest and answered all my questions thank you for the great excuse More
by Chasejoel22
Employees Worked With
May 25, 2022
Was not a perfect experience. Some costly problems encountered. Needed front brakes, but also an additional cost in problems removing the calipers. Some costly problems encountered. Needed front brakes, but also an additional cost in problems removing the calipers. More
by john.j.waechter
Employees Worked With
Anthony Wojciechowski
