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Arlington Heights Ford
Arlington Heights, IL
4,964 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,964 reviews
May 14, 2022
ELLIOTT IS THE BEST! HE WORKED SO HARD TO MAKE SURE WE WERE HAPPY AND WELL TAKEN CARE OF!! HE WORKED SO HARD TO MAKE SURE WE WERE HAPPY AND WELL TAKEN CARE OF!! More
by Candice M
Employees Worked With
May 14, 2022
Very courteous prompt and professional as always. May one day purchase my next vehicle from here. May one day purchase my next vehicle from here. More
by Tspat68
Employees Worked With
May 13, 2022
George Sarkisian was professional, knowledgeable and knew everything about the car we were interested in. A terrific salesman I recommend you purchase your next vehicle from him as he was able to answer all everything about the car we were interested in. A terrific salesman I recommend you purchase your next vehicle from him as he was able to answer all our questions: More
by luckyhoodooproducts
Employees Worked With
George Sarkisian
May 13, 2022
Such a friendly staff! Helped me get my dream car. Alma and Steve were very helpful Helped me get my dream car. Alma and Steve were very helpful More
by NicoleNeumann7
May 12, 2022
Elliott and George were amazing! Wouldn’t come off the price but great customer service Wouldn’t come off the price but great customer service More
by Rushgeotab1
May 12, 2022
Marco was wonderful to work with & very informative! ! Answered any/all questions for us as well as ensured a smooth purchase on our end. ! Answered any/all questions for us as well as ensured a smooth purchase on our end. More
by Blair.hankey99
May 10, 2022
Professional, organized, customer assistance, Quality service, Workers have good attitude, overall, good Dealership. Customer service always updating customers. service, Workers have good attitude, overall, good Dealership. Customer service always updating customers. More
by Miranda.Ian.Ryan.jason
Employees Worked With
May 10, 2022
Robert was awesome. Loved doing business with him. Hope to buy another car from him asap. Thanks again Robert Loved doing business with him. Hope to buy another car from him asap. Thanks again Robert More
by Tristan .porter
Employees Worked With
